Baking
Jacqueline Kalmowitz
St Petersburg,FL
Work Preference
Summary
15 years of customer service experience in retail and food service. Proven experience in sales, problem resolution, inventory management, and graphic design. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Strong team player with finely-honed active listening skills and adaptive to changing environments. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Kavatender
Kava House Brand
St Petersburg, FL, USA
01.2023 - 01.2026
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Manage a cash drawer
- Clean and maintain storefront
- Cultivate relationships with patrons
- Work large events/parties
- Maintain a social media presence with regular shift posts/schedule posts
- Product knowledge about different botanicals and herbal teas
- Worked at multiple locations for the company
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Frontline Sales Representative
Bluegreen Vacations
St Pete Beach, FL, USA
10.2021 - 01.2023
- Pick up guests and greet them warmly.
- Spend time building rapport with guests and providing an order of the day
- Asking discovery questions about how guests like to travel in order to help managers customize a vacation package that fits their lifestyle well
- Give guests a tour of the property as well as show them the presentation model of the vacation condos
- Fill out appropriate paperwork upon purchase
- Provide recommendations of things to do in the area while
Server
BJ'S Restaurant & Brewhouse
Pinellas Park, FL, USA
01.2021 - 10.2021
- Welcome all guests and craft warm conversation to provide a pleasant start to customer experience
- Maintain an extended knowledge of all menu items including ingredients and allergens
- Close customer experience with genuine appreciation of their business and encourage repeat business
- Maintain cleanliness and job readiness of workstations and dining floor
- Hold other team members to their close of shift duties and ensure procedures are done properly before their departure.
- Open/Close out cash and credit sales
- Handled a high volume of customers regularly
- Kept the restaurant clean and sanitary
Server Trainer
Saltgrass Steakhouse
Tyler, TX, USA
01.2019 - 01.2020
- Welcome all guests and craft warm conversation to provide a pleasant start to customer experience
- Maintain an extended knowledge of all menu items including ingredients and allergens
- Close customer experience with genuine appreciation of their business and encourage repeat business
- Maintain cleanliness and job readiness of workstations and dining floor
- Train new servers on expected tasks and procedures. Ensure they are prepped and ready on menu/drink knowledge
- Hold other team members to their close of shift duties and ensure procedures are done properly before their departure.
- Open/Close out cash and credit sales
Shift Leader
SkyLine Cafe
Tyler, TX, USA
01.2018 - 01.2019
- Welcome all guests and craft warm conversation to provide a pleasant start to customer experience
- Maintain an extended knowledge of all menu items including ingredients and allergens
- Close customer experience with genuine appreciation of their business and encourage repeat business
- Maintain cleanliness and job readiness of workstations and dining floor
- Hold other team members to their close of shift duties and ensure procedures are done properly before their departure.
- Open/Close out cash drawer
Server
Chuys Tex-Mex Restaurant
Tyler, TX, USA
01.2016 - 01.2018
- Welcome all guests and craft warm conversation to provide a pleasant start to customer experience
- Maintain an extended knowledge of all menu items including ingredients and allergens
- Close customer experience with genuine appreciation of their business and encourage repeat business
- Maintain Cleanliness and job readiness of workstations and dining floor
- Hold other team members to their close of shift duties and ensure procedures are done properly before their departure.
Server
Pappadeaux Seafood Kitchen
Irving, TX, USA
01.2016 - 12.2016
- Welcome all guests and craft warm conversation to provide a pleasant start to customer experience
- Maintain an extended knowledge of all menu items including ingredients and allergens
- Close customer experience with genuine appreciation of their business to encourage repeat business
- Maintain cleanliness and job readiness of workstations and dining floor
- Inventory and stock retail to guarantee presentation and availability while driving sales
Sales Coordinator
Presentation Services Audio Visual Group (PSAV)
Grapevine, TX, USA
01.2014 - 01.2016
- Maintained Sales Manager’s Pipeline both digitally and via classic storage
- Updated various forms used for project production for Project Manager
- Worked closely with pod like team to achieve client’s presentations
- Maintained own Expo floor shows selling signage and AV gear for presentation needs
- Connected with sales clients via phone and email connections
Hostess
Razzoo's Cajun Cafe
Tyler, TX, USA
01.2014 - 12.2014
- Welcome all guests and craft warm conversation to provide a pleasant start to customer experience
- Maintain an extended knowledge of all menu items including ingredients and allergens
- Close customer experience with genuine appreciation of their business to encourage repeat business
- Maintain cleanliness and job readiness of workstations and dining floor
- Inventory and stock retail to guarantee presentation and availability while driving sales
Sales Associate
Spencer's Gifts
Tyler, TX, USA
01.2014 - 12.2014
- Operate register and handle cash transactions, including returns and exchanges with accuracy
- Maintain sales floor stock levels and presentation to drive sales and ease of customer experience
- Provide inventory audit and management assistance to management
- Assist customers with product decisions and providing suggestions to compliment customers’ events
Server
Olive Garden
Tyler, TX, USA
01.2013 - 01.2014
- Ensure an inviting and relaxed experience for guests through attentive and customer focused service
- Provide extensive knowledge of menu, allergens, and other considerations to assist customers’ decision
- Use active listening and response to make suggestions based on customer preference and schedule
- Provide customized wine-food pairings to suit every taste and occasion
- Handle payments with speed and accuracy
Server/Hostess
SkyLine Cafe
Tyler, TX, USA
01.2010 - 01.2014
- Ensure a relaxing and pleasant customer experience through attentive and prompt service
- Accurately manage the ordering process to ensure customer satisfaction with dining experience
- Maintain an extended knowledge of all menu items including ingredients and allergens
Education
High School -
Robert E. Lee High School
Tyler, TX01.2013
Skills
- Friendly, positive attitude
- Customer service
- Problem-solving
- Teamwork and collaboration
- Multitasking
- Organization and time management
- Flexible and adaptable
- Telephone skills
- Data entry
- Training assistance
- Reliable and responsible
Certification
- Food Handlers License
- Sound Healing Certification
- EFT Tapping (actively completing)
- Breathwork/Meditation Coach (actively completing)
Timeline
Kavatender
Kava House Brand
01.2023 - 01.2026
Frontline Sales Representative
Bluegreen Vacations
10.2021 - 01.2023
Server
BJ'S Restaurant & Brewhouse
01.2021 - 10.2021
Server Trainer
Saltgrass Steakhouse
01.2019 - 01.2020
Shift Leader
SkyLine Cafe
01.2018 - 01.2019
Server
Chuys Tex-Mex Restaurant
01.2016 - 01.2018
Server
Pappadeaux Seafood Kitchen
01.2016 - 12.2016
Sales Coordinator
Presentation Services Audio Visual Group (PSAV)
01.2014 - 01.2016
Hostess
Razzoo's Cajun Cafe
01.2014 - 12.2014
Sales Associate
Spencer's Gifts
01.2014 - 12.2014
Server
Olive Garden
01.2013 - 01.2014
Server/Hostess
SkyLine Cafe
01.2010 - 01.2014
High School -
Robert E. Lee High School
Preferred Name
Jackie or Sunshine
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Memorized ingredients and recipes for 30 specialty drinks.
- Resolved product issue through consumer testing.
- Served individually made coffee drinks to over 100 customers daily.
- Collaborated with team of three women in the development of Goddess Wellness Retreat.
- Collaborated with another wellness facilitator hosting several workshops at Hulaween 2024
- Organized several events to support others in my community through activities like meditation, sound healing, and art/dance therapies.
Food Handlers Certification, Sound Healing Certifications
Certified Food Handler (2024-2027)
Certified in Sound Healing Meditation (2024)
Breathwork/Meditation (actively completing)
EFT Tapping (actively completing)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The world is full of magical things patiently waiting for our wits to grow sharper.
Bertrand Russell
Interests
Meditation
Music/Arts
Wellness events
Reading
Concerts
Hiking & Camping