Jacqueline Keller
Elm City,NC
Summary
To obtain a position within a company that allows me to use the skills I have, while acquiring new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Leasing Agent
Ample Storage
Wilson, NC
02.2024 - Current
- Assisted clients in selecting storage units based on specific needs.
- Conducted property tours to showcase available units and amenities.
- Managed rental agreements and ensured compliance with company policies.
- Responded to customer inquiries through phone, email, and in-person interactions.
- Processed payments and maintained accurate records of transactions.
- Collaborated with team members to maintain facility cleanliness and organization.
- Utilized property management software for tracking leads and managing rentals.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Contacted and followed up with tenants on renewal notices.
- Inspected vacant units and ensured they were ready for showings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Performed administrative duties such as filing paperwork and updating databases.
- Collected security deposits from new tenants.
Office Clerk
Food Lion
Rocky Mount, NC
05.2018 - 05.2019
- Office work, run register, count down tills and do deposits.
- Daily office stuff.
- Managed daily office tasks to ensure smooth operations within grocery retail environment.
- Maintained cleanliness and orderliness of office areas to enhance workplace efficiency.
- Utilized computer systems for data entry and record-keeping in a fast-paced setting.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Sales Team Manager
Belk
Rocky Mount, NC
08.2016 - 01.2018
- Manager of the ladies dept.
- Over sees 13 Associates, within the dept.
- Over projects that are on deadlines.
- Daily paperwork that has to be done in a timely manner.
- Many other duties that come with being Manager On Duty.
- Able to assess the safe and have a security code.
- Open and Close the store.
Operations Manager
Bed Bath & Beyond
Rocky Mount, NC
01.2007 - 01.2016
- Over seen the Front End.
- Over seen Receiving.
- Made the schedule and did payroll.
- Responsible for all different types of reports that were due in a very timely manner.
- Able to access the safe and had a security code.
- Opened and closed the store.
Administrative Assistant - Sales
Home Trends Furniture
Rocky Mount, NC
01.2005 - 01.2007
- Ordered furniture for customers, using a electronic purchase order form.
- Received and reconciled shipments of stock.
- Answered phones.
- Processed payments.
- Bookkeeping.
- Made the schedule.
Education
High school or equivalent -
Skills
- Filing
- Data Entry
- Copier
- General Office
- Scan
- Team Management
- Accounts Receivable
- Bookkeeping
- Management
- Payroll
- Office Management
- Accounts Payable
- Administrative Experience
- Phone Etiquette
- Clerical experience
- General ledger accounting
- Customer service
- Cash register
Certification
Driver's License
Timeline
Leasing Agent
Ample Storage
02.2024 - Current
Office Clerk
Food Lion
05.2018 - 05.2019
Sales Team Manager
Belk
08.2016 - 01.2018
Operations Manager
Bed Bath & Beyond
01.2007 - 01.2016
Administrative Assistant - Sales
Home Trends Furniture
01.2005 - 01.2007