Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacqueline Keller

Elm City,NC

Summary

To obtain a position within a company that allows me to use the skills I have, while acquiring new skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Leasing Agent

Ample Storage
Wilson, NC
02.2024 - Current
  • Assisted clients in selecting storage units based on specific needs.
  • Conducted property tours to showcase available units and amenities.
  • Managed rental agreements and ensured compliance with company policies.
  • Responded to customer inquiries through phone, email, and in-person interactions.
  • Processed payments and maintained accurate records of transactions.
  • Collaborated with team members to maintain facility cleanliness and organization.
  • Utilized property management software for tracking leads and managing rentals.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Contacted and followed up with tenants on renewal notices.
  • Inspected vacant units and ensured they were ready for showings.
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Performed administrative duties such as filing paperwork and updating databases.
  • Collected security deposits from new tenants.

Office Clerk

Food Lion
Rocky Mount, NC
05.2018 - 05.2019
  • Office work, run register, count down tills and do deposits.
  • Daily office stuff.
  • Managed daily office tasks to ensure smooth operations within grocery retail environment.
  • Maintained cleanliness and orderliness of office areas to enhance workplace efficiency.
  • Utilized computer systems for data entry and record-keeping in a fast-paced setting.
  • Answered phone calls in a professional manner and transferred calls accordingly.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Sales Team Manager

Belk
Rocky Mount, NC
08.2016 - 01.2018
  • Manager of the ladies dept.
  • Over sees 13 Associates, within the dept.
  • Over projects that are on deadlines.
  • Daily paperwork that has to be done in a timely manner.
  • Many other duties that come with being Manager On Duty.
  • Able to assess the safe and have a security code.
  • Open and Close the store.

Operations Manager

Bed Bath & Beyond
Rocky Mount, NC
01.2007 - 01.2016
  • Over seen the Front End.
  • Over seen Receiving.
  • Made the schedule and did payroll.
  • Responsible for all different types of reports that were due in a very timely manner.
  • Able to access the safe and had a security code.
  • Opened and closed the store.

Administrative Assistant - Sales

Home Trends Furniture
Rocky Mount, NC
01.2005 - 01.2007
  • Ordered furniture for customers, using a electronic purchase order form.
  • Received and reconciled shipments of stock.
  • Answered phones.
  • Processed payments.
  • Bookkeeping.
  • Made the schedule.

Education

High school or equivalent -

Skills

  • Filing
  • Data Entry
  • Copier
  • General Office
  • Scan
  • Team Management
  • Accounts Receivable
  • Bookkeeping
  • Management
  • Payroll
  • Office Management
  • Accounts Payable
  • Administrative Experience
  • Phone Etiquette
  • Clerical experience
  • General ledger accounting
  • Customer service
  • Cash register

Certification

Driver's License

Timeline

Leasing Agent

Ample Storage
02.2024 - Current

Office Clerk

Food Lion
05.2018 - 05.2019

Sales Team Manager

Belk
08.2016 - 01.2018

Operations Manager

Bed Bath & Beyond
01.2007 - 01.2016

Administrative Assistant - Sales

Home Trends Furniture
01.2005 - 01.2007

High school or equivalent -

Jacqueline Keller