
Certified Peer Support Specialist with lived experience and a strong history of caregiving, customer service, and community volunteering. Brings experience supporting an elderly parent at home, working with diverse people in fast paced environments, and caring for animals, while maintaining patience, empathy, and reliability. Motivated to use personal recovery and life experience to support others in their mental health and wellness journeys. Peer support and mentoring. Active listening and empathetic communication.
GBJ Roofing, St. Louis, Missouri
May 2023 – 2024
Spoke with customers about roofing services, answered questions, and provided information to help them make decisions. Maintained professional communication on the phone and in person, often with clients under stress about home repairs. Kept basic records of calls, leads, or customer interactions as directed by management.
Certified Peer Specialist,
Missouri Credentialing Board
Lived experience with life challenges and recovery, used to relate to others with respect and understandingComfortable working with people from many backgrounds and age groupsStrong work ethic, willingness to learn, and interest in mental health and peer support
Certified Peer Specialist
Certificate No:20973
CERTIFIED CUSTOMER SERVICE REPRESENTATIVE