Jacqueline Kincade
Dallas
Summary
Detail-oriented professional with expertise in inventory management and customer service. Proven ability to optimize processes and train staff effectively, ensuring operational efficiency and high levels of customer satisfaction.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Sonic
Richardson
08.2018 - Current
- Supervised daily operations to enhance service delivery and elevate customer satisfaction.
- Managed inventory to optimize stock levels and minimize waste.
- Trained and mentored staff on company policies and operational procedures.
- Assisted in scheduling shifts to optimize team coverage and operational efficiency.
- Resolved customer complaints by delivering prompt and effective solutions.
- Ensured compliance with safety regulations and company policies.
Material Handler
UPS
Dallas
02.2015 - 07.2018
- Operated forklift to transport inventory items, supporting streamlined warehouse operations.
- Sorted packages by destination, facilitating timely distribution throughout facility.
- Collaborated with team members to meet daily shipping quotas and deadlines consistently.
- Operated scanning equipment to track inventory and update shipment records accurately.
- Inspected incoming shipments for damage or discrepancies before processing them further.
- Maintained clean, organized workspace, enhancing safety and operational efficiency.
- Followed safety guidelines and regulations to minimize workplace hazards during operations.
Education
High School Diploma -
Eudora High School
Eudora, AR05-1999
Skills
- Supply chain management
- Inventory management
- Process optimization
- Quality control
- Customer service
- Task delegation
- Team collaboration
- Problem-solving
- Attention to detail
Affiliations
Volunteer NTX Rams Pee Wee Football Team - Dallas,Tx since 2014
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$0/hr - $1000/hrTimeline
Assistant Manager
Sonic
08.2018 - Current
Material Handler
UPS
02.2015 - 07.2018
High School Diploma -
Eudora High School