Jacqueline Kraizler
Highland Park
Summary
Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Key strengths include reliability and adaptability, complemented by a swift capacity to learn and implement new skills effectively. Committed to leveraging these qualities to drive team success and contribute significantly to organizational growth. Eager to embrace challenges that foster personal and professional development in dynamic environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Process Manager & Business Process Specialist (BPS Team), Ocean
CEVA Logistics
10.2023 - Current
- Lead regional process improvement and digital transformation projects for ocean & air operations, focusing on making work easier and more efficient for teams across North America.
- Serve as the Regional Team Lead for Continuous Improvement (CI) in NORTAM, guiding teams to spot problems, suggest solutions, and implement changes that save time and money.
- Work closely with operations, customer service, and IT to automate manual tasks, improve reporting, and ensure everyone has the tools they need to succeed.
- Foster a culture of teamwork and open communication, using platforms like Microsoft Teams to share updates, celebrate wins, and encourage idea sharing.
- Key Achievements:
- Rolled out CI training across 20+ locations in the US, Canada, and Mexico, teaching practical tools like PDCA, 5 Whys, and Pareto analysis.
- Created and managed engagement platforms (Teams channel, CI Show and Tell, Coffee & Convos) to keep teams connected and motivated.
- Developed and implemented process improvement strategies, resulting in streamlined workflows and reduced lead times.
- Analyzed business processes to identify areas for improvement, driving initiatives that increased productivity.
Ocean Export Specialist III
CEVA Logistics
11.2016 - 09.2023
- Coordinated ocean export shipments, ensuring compliance with international regulations and documentation requirements.
- Enhanced customer satisfaction with timely communication on shipment statuses and issue resolution.
- Arranged, booked, and confirmed cargo space on vessels; coordinated cargo movement to port.
- Calculated ocean freight rates and ensured compliance with company and government deadlines.
- Managed relationships with carriers and freight forwarders to optimize transportation routes and costs.
- Trained and mentored junior team members on export procedures and best practices.
Ocean Export Specialist
Geodis
05.2011 - 11.2016
- Coordinated ocean export shipments ensuring compliance with international regulations.
- Managed documentation preparation and submission for customs clearance processes.
- Quoted customers on ocean shipments and ensured compliance with export regulations.
- Liaised with clients to provide updates on shipment status and resolve issues promptly.
- Trained junior staff on best practices for export documentation and logistics management.
Education
High School Diploma -
Moshe Aaron Yeshiva High School
01.2002
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Middlesex County College
Skills
- Project coordination
- Team Leadership & Training
- Ocean Export Logistics
- Data Analysis & Reporting (Excel, Power BI)
- Communication & Collaboration
- Problem Solving
- Cross-functional team leadership
- Lean six sigma
Certification
- Company SPS Specialist
- DG Certified
- ITAR
- Lean Six Sigma Green Belt (PMI)
Timeline
Business Process Manager & Business Process Specialist (BPS Team), Ocean
CEVA Logistics
10.2023 - Current
Ocean Export Specialist III
CEVA Logistics
11.2016 - 09.2023
Ocean Export Specialist
Geodis
05.2011 - 11.2016
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Middlesex County College
High School Diploma -
Moshe Aaron Yeshiva High School