Jacqueline Lafon
tucson,Arizona
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
7
7
years of professional experience
Work History
Sales Associate (Assistant Manager Support – Temporary)
Madewell
10.2024 - Current
- Delivered client-focused service while meeting and exceeding sales goals and incentives
- Recognized for leadership and offered a temporary Assistant Manager role
- Built lasting customer relationships and offered expert advice on denim and product knowledge
- Created a welcoming retail environment and supported team collaboration
Sales Associate (Assistant Manager Support – Temporary)
Madewell
10.2024 - Current
- Delivered client-focused service while meeting and exceeding sales goals and incentives
- Recognized for leadership and offered a temporary Assistant Manager role
- Built lasting customer relationships and offered expert advice on denim and product knowledge
- Created a welcoming retail environment and supported team collaboration
Clinical Liason
Oro Valley Acupuncture
08.2025 - 12.2025
- Supported a fast-paced, patient-centered integrative medicine clinic through clinical, administrative, and operational assistance.
- Served as a primary point of contact for patients, delivering exceptional customer service in person and over the phone.
- Assisted with hands-on patient care while ensuring comfort, safety, and a welcoming healing environment.
- Managed front desk responsibilities including scheduling, billings, answering phones, and patient coordination.
- Adapted quickly to changing daily priorities and demonstrated strong problem-solving skills in a multifaceted role.
- Build rapport with patients, fostering trust, comfort, and long-term patient relationships.
Case manager
Desert Milagros
04.2022 - 12.2023
- Facilitated Teen Eating Disorder Group.
- Conduct intakes and complete treatment plan for all new coming patients (adolescents and adults).
- Attend IOP teen/adult eating disorder group and IOP teen trauma group, and provide additional to patient’s struggling to co-regulate, distractions, grounding skills, and during meal support.
- Rapport building with each patient.
- Report patient’s statues to primary therapist/group facilitator.
- Contribute to patient’s progress in weekly staff meetings.
- Weekly follow-up phone calls with patients.
- Crisis management
Case manager
Easter seals Blake Foundation
04.2021 - 04.2022
- May conduct updates on annual assessments and develop treatment plans as determined by the Clinical Director and EBF policies.
- In coordination with the treatment team, the BHC facilitates Child and Family Team and Adult Recovery Team meetings to review progress/barriers and determine the appropriateness of services and medical necessity of services.
- Maintains member records in accordance with agency and funding source requirements.
- Provides complete documentation and reporting of member behavioral health services in accordance with agency and funding requirements.
- Attends and participates in all professional meetings and clinical staffing.
- Performs crisis intervention and solution-focused interventions.
- Links members to other community resources as part of outreach services.
- Arranges transportation of members to behavioral health appointments as necessary.
- Participates in ongoing program planning and development.
- Ensures services are provided in a culturally competent manner.
Case Manager
Arizona’s Children Association
09.2018 - 04.2021
- Coordinate intake and referral procedures with agency staff and other service providers.
- Develop and monitor treatment plans with clients and participating agencies as appropriate to contract.
- Assist clients in securing a variety of social services.
- Maintain accurate client records in accordance with agency and funding source requirements.
- Provide complete documentation and reporting of all client service in accordance with agency and funding source requirements.
- Meet with treatment providers to review utilization of treatment goals.
- Monitor client progress toward treatment goals as appropriate to contract.
- Perform other duties as assigned, which are consistent with the general responsibilities of the position.
- Provided and maintained complete and accurate client records including documentation of activities performed as part of the service delivery process (ongoing assessments, Child & Family Team meetings, progress notes, provision of services, coordination of care, discharge planning) in accordance with agency and funding source requirements and appropriate supervision.
Education
MA - Psychology
Pepperdine University
Malibu, CaliforniaBA - Psychology
University of Arizona
Tucson, AZAA - Psychology
Cochise College
Douglas, AZHigh School Diploma - undefined
Douglas High school
Douglas, AZSkills
- Bilingual in English and Spanish
- Proficient in Microsoft Word, Excel, and PowerPoint and Canva
- Interpersonal Communication Skills
- Ability to resolve challenges
- Ability to work individually and within a team
- Quickly develop good rapport with individuals
Timeline
Clinical Liason
Oro Valley Acupuncture
08.2025 - 12.2025
Sales Associate (Assistant Manager Support – Temporary)
Madewell
10.2024 - Current
Sales Associate (Assistant Manager Support – Temporary)
Madewell
10.2024 - Current
Case manager
Desert Milagros
04.2022 - 12.2023
Case manager
Easter seals Blake Foundation
04.2021 - 04.2022
Case Manager
Arizona’s Children Association
09.2018 - 04.2021
BA - Psychology
University of Arizona
AA - Psychology
Cochise College
High School Diploma - undefined
Douglas High school
MA - Psychology
Pepperdine University