Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jacqueline Lamas

Miami,FL

Summary

Seasoned Business Owner with 34 years of experience, driven to oversee operations with results-oriented mindset. Demonstrated strategic planning, problem-solving and team-building abilities. Successful in training staff to handle residents and business needs. Sympathetic and respectful of people from different backgrounds creating a warm and friendly environment for residents and families alike.

Work History

Administrator/Business Owner

Golden Girls Home, Inc
Miami, FL
2/1/2009 - Current
  • Collaborated closely with local healthcare providers such as doctors and specialists so that they could provide better support for current residents under our care.
  • Implemented protocols for handling emergency situations such as fire alarms or medical emergencies within the facility, and during evacuations if needed.
  • Scheduled staff shifts on a weekly basis to ensure adequate coverage for residents' needs.
  • Monitored and maintained medication schedules for residents.
  • Established policies and procedures related to the daily operations of the assisted living facility.
  • Conducted regular staff meetings to ensure adherence to safety protocols.
  • Ensured compliance with state regulations concerning healthcare standards in an assisted living setting.

Business Owner

A Time 2 Travel, Inc.
Hialeah, FL
01/01/90 - Current
  • Recruited qualified staff members to join the team at the travel agency.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Organized travel arrangements for clients, such as scheduling flights, booking hotels, and making car rental reservations.
  • Developed and implemented marketing strategies to increase customer base and revenue.
  • Conducted training sessions for new hires on company policies and procedures related to selling travel packages.
  • Recruited and trained new employees to meet job requirements.
  • Managed daily operations of the travel agency including staff management and budgeting.
  • Created financial reports detailing income and expenses related to travel bookings.

Education

Associate of Arts - Computer And Information Sciences

Palomar College
San Marcos, CA
05-1984

Skills

  • Office Administration
  • Staff Management
  • 75 Wpm Typing Speed
  • Documentation and Reporting
  • Relationship Development
  • Decision-Making
  • Business Administration

Languages

Spanish
Native/ Bilingual
French
Professional
Italian
Elementary

Timeline

Administrator/Business Owner

Golden Girls Home, Inc
2/1/2009 - Current

Business Owner

A Time 2 Travel, Inc.
01/01/90 - Current

Associate of Arts - Computer And Information Sciences

Palomar College

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Jacqueline Lamas