Summary
Overview
Work History
Education
Skills
Timeline
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JACQUELINE LEBLANC

New York,NY

Summary

Dynamic and dependable professional with excellent reputation for resolving problems, creating strategic campaigns, and utilizing consistent and organized practices. Skilled in managing multiple priorities with a positive attitude and adapting to new situations and challenges to best meet team goals.

Overview

8
8
years of professional experience

Work History

Annual Fund and Stewardship Manager

American Society of the University of Haifa
New York, NY
06.2022 - Current
  • Strategized the FY22-FY23 annual fundraising campaign focusing on increasing overall contributions from individuals, retaining existing supporters, and acquiring new donors
  • Partners with the Marketing and Public Relations team to develop and execute long-term marketing campaigns to engage donors, prospects, and alumni to support ASUH’s mission and fundraising goals
  • Curates and drafts inspirational annual fund appeal letters and fundraising messaging identifying themes and visuals that align with the University’s highest fundraising needs and analyzes data to inform and develop future fundraising initiatives and donor patterns
  • Took leadership on event management for the 600-person Honorary Doctorate Ceremony of President William Clinton and John Sexton hosted by the University of Haifa
  • Role included delegating tasks within timeline restraints, leading internal communication, researching and implementing a registration data system, coordinating lists of 1000+ names from various organizations, training staff on our database system, RSVPify, and conducting day of check-in for the event
  • Executes multiple projects with competing deadlines including annual fund appeals, faculty post-cards, student series, pop-up events, and data clean-up projects
  • Supervises and trained the administrative temporary assistant by providing direction and expectations, assigning work, and setting priorities

Alumni Relations Officer

Fordham University
New York, NY
12.2019 - 06.2022
  • Managed 15 active alumni chapters by building meaningful relationships with volunteers, seeking and leading regional project opportunities, and regularly assessing individual chapter activity, fundraising data, and volunteer involvement to maximize chapter effectiveness
  • Administered end-to-end project management for a total of 45 presidential and regional events
  • Role in event management included construction of event webpages, task planning and follow-up, coordinating travel, and calendar management
  • Strategically created and managed Fordham branded email communications on the marketing platform, Mailchimp, for all external regional and presidential events and general communications
  • Traveled domestically with the University President and senior management for the Presidential Tour to host a series of events for alumni, parents, and admitted students ranging from 75-200 attendees, generating $50-75K annually in donations, and met with key stakeholders to build and sustain long-standing relationships to strengthen the university network
  • Accurately maintained budget reporting for the regional chapter budget; responsible for negotiating and processing vendor invoices, travel expense management, and monitoring alumni-chapter event cost and projections

Development Coordinator of Annual and Special

Salk Institute for Biological Studies
La Jolla, CA
09.2018 - 09.2019
  • Independently planned and managed a series of eight annual donor events for "Salkexcellerators" and President's Club donors, with events ranging from 50-175 attendees
  • Role in end-to-end planning and execution included attendee outreach, menu and décor, volunteer management, and donor/guest relations
  • Played a key role in orchestrating Salk’s largest event of the year, Symphony at Salk, including management of 800 attendees, revenue reporting for the $1 million total raised, management of ticket sales, sponsor recognition in printed materials and response to wide-ranging donor and sponsor requests
  • Accurately maintained contact reports, proposals, solicitation status, gift closures and action reports in Salesforce database for annual fund donors
  • Prepared monthly budget reporting for two Directors' respective budgets; responsible for processing reimbursements, budget projections, report management and presentation
  • Oversaw all required mailings; bi-annual appeals, gift renewal letters on behalf of board chair for donors of $25K+, sponsorship letters (up to $100K) on behalf of Salk president, personalized stewardship letters and event communications
  • Provided administrative support to the Director, Annual Giving and the Director, Special Giving
  • Fostered good relationships with all levels of the organization, including senior management and faculty, major donors and members of the community

Service 360 Consultant

LPL Financial
San Diego, CA
01.2016 - 08.2018
  • Proactively met service needs of LPL’s Institutional Services financial advisors by providing clear explanations of fiduciary responsibilities and policies, guidance through Clientworks system platforms, and service related to their client’s needs
  • Collaborated seamlessly with colleagues as part of a small, dedicated Service360 team who maintained deep relationships with internal and external clients
  • Took ownership of issues to offer advisors and their clients a single point of contact from start to finish, including resolution, communication, and follow-up
  • Actively solved daily pain points while researching and solving complex and larger-scale issues with a high level of professionalism and courtesy
  • Served as one of the six-person LPL Customer Solutions Communications email-based team, having been selected from 300+ employees to take part in the launch of this specialized program

Development Assistant of Annual Giving

Harvard Business School
Cambridge, MA
08.2014 - 10.2015
  • Managed four reunion classes by serving as their HBS liaison; recruited class volunteers, distributed weekly reports to fundraising committees and managed email appeals on behalf of committee chairs
  • Capably supported three Annual Giving Assistant Directors; manually tracked gifts up to $1 million on 21 class giving reports, managed meeting and travel arrangements and budgets, created individualized donor packets in preparation for front-line fundraising visits
  • Assisted with planning four pre-reunion events for major gift donors; served as the contact person, produced mailing lists for invitations, managed RSVPs and collaborated with events team to ensure alignment, provided research and briefings on dinner attendees
  • Ensured accuracy of the alumni database by maintaining alumni and gift information, managing class volunteer notes and coding solicitation assignments
  • Offered innovative ideas to develop new staff training procedures, identify and create team-wide best practices and enhance department-wide collaboration

Education

MA Bachelor’s degree - Communications, Public Relations

Suffolk University

MA Associate’s Degree - Performing Arts

Dean College

Skills

    Customer engagement

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Timeline

Annual Fund and Stewardship Manager

American Society of the University of Haifa
06.2022 - Current

Alumni Relations Officer

Fordham University
12.2019 - 06.2022

Development Coordinator of Annual and Special

Salk Institute for Biological Studies
09.2018 - 09.2019

Service 360 Consultant

LPL Financial
01.2016 - 08.2018

Development Assistant of Annual Giving

Harvard Business School
08.2014 - 10.2015

MA Bachelor’s degree - Communications, Public Relations

Suffolk University

MA Associate’s Degree - Performing Arts

Dean College

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JACQUELINE LEBLANC