Summary
Overview
Work History
Education
Skills
References
Nursing Proficiency
Timeline
Generic

Jacqueline Lee Wilson

Axis,USA

Summary

Dynamic Registered Nurse with extensive experience at USA Providence, excelling in interdisciplinary collaboration and patient advocacy. Proven track record in conflict resolution and workflow management, ensuring high-quality patient care. Skilled in intravenous placement and adept at training new employees, fostering a supportive and efficient healthcare environment.

Overview

19
19
years of professional experience

Work History

Registered Nurse Interim Team Lead

USA Providence
Mobile, AL
12.2024 - Current
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Ensured compliance with all safety regulations in the workplace.
  • Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Maintained positive working relationship with fellow staff and management.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Resolved complaints in an effective manner while maintaining a high level of customer service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Registered Nurse, Medical-Surgical Unit

USA Providence
Mobile, AL
09.2018 - Current
  • Collaborated with interdisciplinary team members to develop individualized patient plans of care.
  • Supported new staff members by providing orientation to the Medical-Surgical Unit procedures and protocols.
  • Developed positive relationships with patients to ensure quality holistic care was provided throughout the hospital stay.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Coordinated discharge planning to ensure continuity of care post-hospitalization.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Provided emotional support to patients and their families during difficult times.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Exhibited professionalism and leadership to peers by participating in professional activities and continuing education.
  • Adhered to hospital policies and procedures while providing quality patient centered care.
  • Assessed, monitored and documented patient progress on a daily basis.

Case Manager / Admissions Nurse

Amedisys Home Health Agency
05.2012 - 06.2017
  • Case manager over 6 zip code areas from May 2012-November 2015
  • Admissions nurse for 30 zip code areas from November 2015-June 2017
  • Basic nursing skills, I.V. therapy, wound care, Foley placement and care
  • Disease and medication management and education for each patient
  • Obtaining patient history upon admission process
  • Educating patients and families on disease processes and management
  • Responsible for obtaining labs and reporting irregularities to M.D.
  • Responsible for Licensed Practical Nurses and Home Health Aid for the areas I manage

Charge Nurse

Cogburn Health and Rehabilitation
10.2010 - 05.2012
  • Charge nurse for a 40-bed unit
  • Maintaining resident comfort and safety
  • Basic nursing skills, I.V. therapy, wound care, Foley placement and care, medication administration and education
  • Educating residents and families on disease processes and maintenance
  • Responsible for maintaining labs and contacting M.D. with irregularities
  • Maintain care of the long-term resident and of rehabilitation residents

Nurse

Mobile Infirmary
06.2006 - 10.2010
  • Maintain patient comfort
  • Caring for the acutely ill
  • Maintain dialysis accesses
  • Basic nursing skills, I.V. Placement and therapy, placing Foleys and wound care
  • Teaching nursing students and training new nurses
  • Educating patients and families on wound care, medication administration, disease education and maintenance
  • Charge nurse responsibilities

Student Nurse Technician

Mobile Infirmary
12.2005 - 06.2006
  • Maintain patient comfort
  • Mother, baby care
  • Helping to educate patients and family on self-care

Education

Bachelor - Nursing

University of Mobile
01.2006

Associates - Science Pre-Nursing

Faulkner State Community College
01.2002

Skills

  • Intravenous Placement
  • Customer service
  • Conflict resolution
  • Interdisciplinary collaboration
  • Workflow management
  • Patient advocacy
  • Strong clinical judgment
  • Patient Assessment
  • Obtaining Patient Histories
  • Training of new employees
  • Patient-Nurse communications
  • Technology Integration
  • Care of long term and acutely ill patients

References

  • Kierstin Bradley, 251-459-3442
  • Shannon Walley, 251-422-2418
  • Mireli Scott, 228-369-5519
  • Brandi Southern, 251-332-9416

Nursing Proficiency

  • Intravenous Placement
  • Patient Assessment
  • Obtaining Patient Histories
  • Training of new employees
  • Patient-Nurse communications
  • Technology Integration
  • Care of long term and acutely ill patients

Timeline

Registered Nurse Interim Team Lead

USA Providence
12.2024 - Current

Registered Nurse, Medical-Surgical Unit

USA Providence
09.2018 - Current

Case Manager / Admissions Nurse

Amedisys Home Health Agency
05.2012 - 06.2017

Charge Nurse

Cogburn Health and Rehabilitation
10.2010 - 05.2012

Nurse

Mobile Infirmary
06.2006 - 10.2010

Student Nurse Technician

Mobile Infirmary
12.2005 - 06.2006

Bachelor - Nursing

University of Mobile

Associates - Science Pre-Nursing

Faulkner State Community College

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Jacqueline Lee Wilson