Jacqueline Leffel
Revere,MA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Childcare Site Director
Alphabest
Revere, MA
02.2024 - Current
- Supervised daily operations of after-school programs, ensuring safety and engagement for all children.
- Developed and implemented age-appropriate curriculum aligned with educational standards.
- Trained and mentored staff on best practices in child development and program management.
- Coordinated schedules and activities to optimize resource allocation and enhance learning experiences.
Assistant Manager/Sales Associate
InMotion Entertainment
Boston, MA
10.2022 - 08.2023
- Managed daily operations to ensure optimal customer service and store performance.
- Trained and mentored new team members on operational procedures and company policies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Analyzed inventory levels and coordinated stock replenishment to minimize shortages.
- Implemented promotional campaigns to increase sales and enhance customer engagement.
Assistant Manager
Planet Fitness
East Boston, MA
05.2017 - 07.2021
- Led team to achieve operational excellence and enhance member experience through effective training programs.
- Developed and implemented initiatives to improve fitness center cleanliness and equipment maintenance standards.
- Managed daily operations, ensuring compliance with safety protocols and customer service excellence.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Bachelor of Arts - Criminal Justice
University of Massachusetts, Boston
Boston, Massachusetts, MA06-2022
High School Diploma -
East Boston High School
East Boston,MA06-2017
Skills
- Detail-oriented data management
- Proficient in computer applications
- Team collaboration enhancement
- De-escalation techniques
- Telecommunications proficiency
- Recordkeeping strengths
Timeline
Childcare Site Director
Alphabest
02.2024 - Current
Assistant Manager/Sales Associate
InMotion Entertainment
10.2022 - 08.2023
Assistant Manager
Planet Fitness
05.2017 - 07.2021
Bachelor of Arts - Criminal Justice
University of Massachusetts, Boston
High School Diploma -
East Boston High School