Jacqueline Lezama
Compton,CA
Summary
Dedicated Human Resource Professional and Special Security Representative. Serves as the Administrative NCOIC with successful experience in fast-paced office and operational settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support within the Military Intelligence Shops. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual and productive professional, eager to expand knowledge.
Overview
6
6
years of professional experience
Work History
CJ2 Admin NCOIC
40ID OIR Mission
06.2023 - Current
- Provide administrative support to 8 Intelligence shops within CJTF-OIR, CJ2 Directorate.
- Responsible for all CJ2 personnel in-processing and out-processing.
- Coordinate all air and ground movements for over 400 joint personnel.
- Track 8 NTVs and their monthly maintenance dispatching via SharePoint Dashboard.
- Responsible for about $1M worth of Secret and Top Secret Equipment.
- Knowledge Manager for CJ2 Directorate.
- Records Manager for CJ2 Directorate.
- Special Security Representative, responsible for 3 Sensitive Compartmentalized Information Facilities (SCIF) in FOB UIII, Iraq.
- Conduct all read-ons and indoctrination for all US and UK personnel within the directorate.
- Create Visitor Access Requests in DISS for all cleared visitors and coalition members.
- Verify personnel security access regarding SCI and other controlled access programs via Scattered Castles.
- Assist with foreign travel requests.
- Attend Intelligence meetings with CG and other supporting Task Forces.
- Create daily Director and Deputy Director Read Books.
G1 Incentives Manager
Personnel Service Branch
05.2020 - 03.2023
- Team Leader; supervises 6 Soldiers.
- Responsible for creating, QC's, and batching iPERMS enlistment documents into Soldiers records.
- Responsible for coding Soldiers with bonuses (B7) in IPPS-A.
- Responsible for training all new personnel.
- Reviews all payments in the NGB 2nd Reviewer Bin in GIMS.
- Pushes payments to USPFO for DFAS processing.
- Ensures bonuses are established and paid in DJMS.
- Ensures all Soldiers APFT/ ACFT is coded and reflecting in DTMS to qualify them as eligible for payment.
- Reviewing and clearing of Monitor Rules Failures in GIMS.
General Merchandise Associate
Target
05.2018 - 01.2020
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.
- Facilitated special order placements when necessary, ensuring prompt delivery of requested items not readily available on sales floor shelves.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Completed efficient weekly pricing changes for general merchandise categories.
- Handled returns and exchanges professionally, resolving customer issues with empathy and understanding.
Education
No Degree - Cell Biology And Anatomy
Sacramento City College
Sacramento, CA05.2025
Skills
- Problem-Solving
- Critical Thinking
- Decision-Making
- Team Collaboration and Leadership
- Work Planning and Prioritization
- Conflict Resolution
- Documentation And Reporting
- Schedule Coordination
- Production Coordination
- Excellent in Microsoft Office
- Professional Phone Etiquette
- Customer Service-Oriented
- Travel Administration
Timeline
CJ2 Admin NCOIC
40ID OIR Mission
06.2023 - Current
G1 Incentives Manager
Personnel Service Branch
05.2020 - 03.2023
General Merchandise Associate
Target
05.2018 - 01.2020
No Degree - Cell Biology And Anatomy
Sacramento City College
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