Jacqueline Longoria

• Provide direct nursing care to assigned patients in multi-specialty outpatient clinics such as: Orthopedic, Podiatry, Otolaryngology, Oral and Maxillofacial Surgery, Plastic Surgery, Rheumatology, Cardiology, Dermatology, Neurology, Vascular Surgery, Endocrinology, Colorectal Surgery, Ophthalmology, Nephrology, Radiation Oncology, Urology, Hematology, Infectious Disease.

• Exhibit strong clinical judgment by accurately triaging patients and escalating concerns to higher levels of care when necessary.

• Participate in assessing, planning, implementing and evaluating the nursing care given.
• Perform admission, discharge, and transfer procedures.
• Utilize nursing plans of care in daily assignments, able to review, and, under supervision, modify the plan of care.
• Observe and record the signs, symptoms, and behaviors including
the physiological status of patients, present proposed revision of interventions, and desired outcomes.
• Deliver the designated nursing interventions to assigned patients that are consistent with the stated medical plan of care.
• Notify appropriate nursing and medical staff of changes in patient status; recognizes patient care priorities, multidisciplinary treatment plans, and potential patient care crises.
• Maintain patient's privacy and confidentiality of information and records at all times.
• Safely and properly administer medications and treatments.
• Execute written physician's orders for assigned patients.
• Assemble equipment and supplies for various diagnostic or treatment procedures in the specialty service area; perform/assist others with procedures/treatments.
• Adhere to required infection control, isolation procedures, and aseptic techniques in the delivery of patient care.
• Adhere to internal controls established for department.

• Mentor medical students and residents, fostering their professional growth and development as future healthcare providers.

• Demonstrate adaptability and resilience during periods of high patient volume, effectively managing multiple tasks simultaneously while maintaining a focus on delivering quality care to each individual served.

• Administer medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
• Monitor ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
• Support students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team, PSI staff and/or SPED Nurse Coordinator.
• Serve as liaison between families, school personnel, and other healthcare providers on behalf of students.
• Streamline documentation processes for maintaining accurate student health records, ensuring compliance with regulations.
• Provide support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
• Implement evidence-based practices in healthcare delivery to continuously improve the quality of nursing services provided in the school setting.
• Work with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Document patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
• Provide skilled, timely and level-headed emergency response to critically-ill patients.
• Use first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.

Engage, enroll, and maintain members in active participation in the OnTrak program as well as to coordinate member care.
Utilizes motivational interviewing, enhancement, and relapse prevention guidelines in telephonic communication with clients.
Usage of Catasys OnTrak treatment program and usage of the eOnTrak electronic documentation platform.
Provide exemplary customer service to and member-centric focus for, all clients.
Communicates or requests information from providers in complete compliance with confidentiality standards and in a manner that generates cooperation
Works jointly with the Clinical Operations Coordinator and Community Care Coordinator to support member referral, engagement, and enrollment into the OnTrak program.
Supports enhancement of the digital tools eOnTrak by providing feedback to the development team and performing ad hoc system testing as indicated.

• Improved patient outcomes by developing and implementing comprehensive wound care plans based on assessments and clinical findings.
• Reduced wound healing time with the application of advanced wound dressings, negative pressure therapy, and other evidence-based treatments.
• Collaborated with interdisciplinary teams to optimize patient care, ensuring timely communication of relevant information regarding wound status.
• Enhanced patient satisfaction by providing compassionate care, addressing concerns, and educating patients on proper wound management techniques.
• Served as a mentor to nursing staff, sharing expert knowledge in wound assessment and dressing selection to improve overall team competency.
• Developed trusting relationships with patients and families through empathetic listening, clear communication, and ongoing education about their individualized care plans.
• Conducted comprehensive assessments of wound etiology, size, depth, exudate levels, tissue types present, and surrounding skin health to inform individualized treatment plans.
• Educated nursing staff on proper techniques for offloading pressure points in at-risk patients to prevent the development of pressure ulcers and promote healing existing wounds.
• Implemented plans to prevent pressure ulcers and other wound developments.
• Treated and carefully tended to vascular and diabetic ulcers.
• Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Managed patients recovering from medical or surgical procedures.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
• Investigated and resolved issues affecting hospital operations and patient care.

• Served as liaison between families, school personnel and other healthcare providers on behalf of students.
• Oversaw health services for school of 180+ students and faculty.
• Developed care plans and made referrals as necessary for students with health concerns or injuries.
• Documented patient vitals, behaviors and conditions to communicate concerns to parent/guardian.
• Performed health screenings for students by conducting vision, scoliosis and hearing evaluations.
• Participated in development of school safety plans to address areas of concern.
• Evaluated patient histories, complaints and current symptoms.
• Advocated for and strived to protect health, safety and rights of patient, by following all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Administered different therapies and medications in line with physician orders, treatment plan, and monitored responses.
• Managed patients recovering from medical or surgical procedures.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Cared for wounds and provided treatments, while using aseptic techniques to provide sterilized wound care and dressing applications.
• Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.

• Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
• Documented patient vitals, behaviors and conditions to communicate concerns to supervising medical personnel.
• Responded to patient requests with appropriate clinical and personal assistance.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Performed mental health evaluations when warranted and recommended patients to therapists.
• Treated variety of illnesses affecting offenders in close quarters.
• Complied with all security regulations within prison system and administered care in safest possible environment.
• Stabilized prisoners suffering from falls, stab wounds or other injuries prior to hospital transfer.
• Evaluated patient histories, complaints and current symptoms.
• Collected blood and urine samples using proper equipment such as sterile vials, vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles, while using aseptic technique.

• Delivered array of employee health services at company, which included health screenings and immunizations.
• Utilized well-honed communication and active listening skills to conduct pre-employment screenings.
• Obtained and documented consents, performed UDS, and BAC testing for Fit For Duty evaluations using OHM system.
• Assisted with work compensation program to identify/assess work-related injuries or illness incidents.
• Collaborated with physicians or other licensed practitioners to arrange further medical treatment.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Managed random monthly drug testing per DISA requirements.
• Assisted in outbreaks investigation and coordinated with NP to control measures and prevent future incidents.
• Evaluated, treated and created follow-up plans of care for Blood Borne Pathogen and TB exposures according to Epidemiology policies.
• Performed thorough BSL4/TIER1 Researcher Nurse exams for Research Clearance requirements.
• Worked alongside Charge Nurse in coordinating, ordering supplies and vaccines for Flu/COVID Vaccine clinics in surrounding UTMB locations.
• Performed blood sample collections using aseptic technique, sample centrifugation and packaged for transport.
• Proficient in OHM and EPIC systems.

• Worked with healthcare teams to assess patients, manage wounds and monitor healing.
• Coordinated care with charge nurse and other staff through daily communication.
• Cared for patients with various wounds caused by injuries, medical treatments and diseases.
• Communicated with PCP and Wound Care Physician when starting or adjusting treatment.
• Conducted wound assessments for patients and documented information.
• Treated complex wounds including diabetic ulcers, vascular wounds and trauma-related wounds.
• Minimized patient skin breakdown by devising and carrying out skin care plan.
• Classified wounds using staging system based on visual evaluation of affected tissue.
• Performed wound culture collection.
• Identified nutritional deficiencies, coordinated with Physician and healthcare team to solve nutritional problems in order to assist in wound healing and prevent further skin breakdown.
• Alerted physician of diagnostic study results and changes in patient condition.
• Educated patients and family members on cleaning and dressing wounds and identifying signs of infection.

• Coordinated with Memory Care Nursing team in developing care plans for Alzheimer's/Dementia residents
• Monitored and tracked patient vitals in Yardi to keep team informed of changing conditions
• Reviewed patient history to verify conditions and current medications
• Worked with multidisciplinary team to carry out successful treatment plans for diverse chronic conditions
• Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records
• Responded to patient requests with appropriate clinical and personal assistance
• Documented patient vitals, behaviors and conditions and communicated concerns to healthcare team/responsible party
• Documented patient information obtained from interviews concerning symptoms, medications and prior treatment
• Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
• Developed activities and a variety of successful redirection tasks for dementia/alzheimer residents to help maintain a better quality of life while keeping their independence intact

• Identified patient care requirements by establishing personal rapport with patients and families.
• Reviewed/updated/documented patient charts using Epic with data such as medications, medical and family history, information obtained from interviews to keep records current and support accurate treatments.
• Conferred with physicians/multidisciplinary team to discuss diagnoses and devise well-coordinated treatment approaches and successful treatment plans for diverse acute and chronic conditions.
• Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and plans of care.
• Identified learning needs of patients and families and responded with advocacy and health education; checking in to verify understanding using "teach-back" method.
• Delivered medications via oral, subcutaneous and intramuscular injection route to resolve patient symptoms, monitoring responses to address new concerns.
• Assisted in Nurse Triage calls ensuring patients receive appropriate attention, in a suitable location, with the requisite degree of urgency.

• Monitored and tracked patient vitals in Point Click Care to keep team informed of changing conditions
• Collaborated with interdisciplinary team of healthcare and social service providers, including Physicians, Physician Assistants and Restorative care to address patients' needs through effective intervention and care planning
• Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses
• Cared for over 20 patients each day with quality-driven support
• Performed daily evaluations of each patient's status, needs and preferences
• Documented accurate and complete patient information to address patient problems and expected outcomes
• Administered controlled narcotics, performed blood sugar checks and administered insulin, administered medications through peg tube, and administered nebulizer treatments
• Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management

• Collaborated with primary care physician on evaluation of care plan outcomes, implementing or adjusting interventions accordingly during GVN internship.
• Provided medical comfort and care to residents of assigned floor (average of 25-30 residents).
• Gathered patient data, provided wound care, as part of comprehensive support.
• Delivered oral medications, blood sugar checks, administered subcutaneous and intramuscular injections, IV fluids to mitigate or resolve patient symptoms.
• Worked effectively with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Performed and documented all assessments and administered immunizations upon admission/readmission into facility.
• Documented patient vitals, behaviors and conditions using Point Click Care system and ThirdEye, and communicated concerns to supervising nurse and PCP.
• Provided tracheostomy, catheter,and Peg-tube care.