Jacqueline Macias

Monitor the enrollment process to ensure it is completed in a timely manner while maintaining compliance, This involves guiding clients through the application process by getting the correct information.

Inspecting, testing, and measuring products to ensure they meet specifications, are safe and effective, and follow processes correct, maintaining records of defective materials, communicating and coordinating with production supervisors, and training team members to improve quality.

Review claims, determine whether a ruling needs to be done, access multiple desktops, access government systems, processes 12 claims an hour.

Take photos of patient's eye's before seeing Doctor, dilate Eye's when required, acquire patient's eye pressure's, acquire insurance eligibility, answer multiple phone lines, make/cancel appointments.

Inquire customers’ complaints and resolve their issues, count money at the beginning and end of every shift, process Debit/Credit cards, handled a cash register and money deposits, assist in stocking shelves, rotating merchandise, train other employees to work as a cashier, maintain working area tidy and clean.

Answer multiple phone calls, direct phone lines o appropriate personnel, register patients in, complete patient paperwork, data entry

Assisting with personal care, administer medications, mobility assistance, prepared meals, emotional support. maintain home clean/tidy.

Answer multiple phone lines, directed phone lines to appropriate departments, schedule appointments, verified insurance coverage and authorizations, completed patient paperwork, data entry, collected payments, provided excellent patient care.