JACQUELINE MARSHALL
RICHMOND,TX
To be able to look back upon one’s life in satisfaction, is to live twice.
Kahlil Gibran
Summary
Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy in Quality Assurance. Highly familiar with inventory counts, business audits and documentation requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.
Overview
42
42
years of professional experience
Work History
Inventory Management Specialist
Michael E. DeBakey VA Medical Center
04.2019 - 07.2023
- 31 years of expert experience in inventory management within hospital setting, demonstrating extensive knowledge of healthcare supply chain operations, regulations, and protocols.
- Received four (4) promotions within organization, indicating consistent performance, advancement in responsibilities, and recognition of leadership and competence.
- Oversaw inventory of expendable materials worth millions of dollars, maintaining optimal stock levels, minimizing waste, and ensuring availability of essential supplies.
- Created and implemented Standard Operating Procedures (SOPs) resulting in 20% increase in inventory accuracy and 15% reduction in procurement cycle time, enhancing efficiency and compliance.
- Utilized data analysis to optimize inventory levels, resulting in 25% decrease in stockouts and 10% reduction in inventory carrying costs through improved demand forecasting.
- Developed acquisition strategies leading to 30% increase in procurement efficiency and 15% cost savings through strategic vendor negotiations and sourcing initiatives.
- Provided recommendations resulting in 15% improvement in customer satisfaction scores and 10% reduction in returns or exchanges due to better alignment of supply purchases with customer needs.
- Prepared and submitted proposals resulting in 90% approval rate for funding requests and 20% increase in allocated budget for procurement projects.
- Led cross-functional teams on projects resulting in 25% improvement in project completion time and 15% increase in team productivity through effective collaboration and task delegation.
- Produce reports leading to 30% increase in executive decision-making effectiveness and 20% improvement in inventory management strategies based on actionable insights and recommendations.
Supervisor Logistics Management LMS-IMD
Michael E. debakey va medical center
01.1993 - 04.2019
- Achieved 98% on-time delivery rate for supply distributions across all areas serviced by Logistics department.
- Supervised team of 15 supply technicians, maintaining 95% staff retention rate and achieving 20% increase in productivity through streamlined processes.
- Conducted quarterly performance evaluations resulting in 10% improvement in overall staff performance and efficiency.
- Achieved 95% satisfaction rate among clinical and administrative staff through prompt and accurate supply deliveries.
- Exceeded quarterly delivery targets by ensuring uninterrupted supply availability for critical operations.
- Maintained satisfaction rate among stakeholders through clear and respectful communication channels.
- Implemented process improvements resulting in 25% reduction in supply chain lead time and 15% decrease in delivery errors.
- Participated in 3 professional development workshops annually, acquiring new skills and knowledge to improve managerial performance and leadership effectiveness.
- Frequently inspected production area to verify proper equipment operation.
Coordinator of Supply and Distribution
Texas Children’s Hospital
01.1988 - 01.1993
- Managed team of 10 supply technicians, achieving 98% adherence to departmental procedures and protocols, resulting in 20% decrease in processing errors over 5 years.
- Conducted quarterly training sessions resulting in 95% proficiency rate among staff members, leading to 15% reduction in stock discrepancies and 10% increase in productivity.
- Ensured 100% accuracy in stock maintenance across primary and secondary inventory locations, resulting in 95% satisfaction rate among clinic, nursing unit, and administrative service personnel.
- Assisted in pulling and delivering stock inventory for accuracy rate, resulting in significant decrease in delivery times and improved efficiency in supply chain operations.
- Successfully replenished stock inventory with 98% accuracy rate, reducing instances of stockouts.
- Oversaw surgical instruments operations resulting in increase of availability rate during surgical procedures.
- Communicated effectively with doctors, visitors, customers, and vendors.
- Recommended revisions to stock levels, leading to 10% reduction in excess inventory and 5% decrease in stock obsolescence over one-year period.
- Addressed 100% of concerns regarding supplies and equipment needed for procedures, resulting in 95% resolution rate and improved operational efficiency.
Medical Supply Technician III
University of Texas MD Anderson Cancer Center
01.1982 - 01.1988
- Successfully facilitated lead technician duties within SPD for six years (6), ensuring 100% compliance with quality assurance monitoring program standards in fully operational medical environment.
- Worked closely with Nurse Managers to confirm daily coordination of OR schedules, resulting in 20% reduction in delays and cancellations due to improved communication and planning.
- Acted as responsible technician and team leader, leading to team productivity and morale over six years through effective guidance, motivation, and mentorship.
- Consulted with direct supervisor to complete special projects, resulting in increase in project completion efficiency by identifying and utilizing skilled staff members.
- Successfully retrieved necessary resources for all sterilization assignments, achieving 100% completion rate of assignments within specified deadlines.
- Ensured 100% correctness of assembled trays and complete case carts, resulting in 95% satisfaction rate in quality assurance reviews conducted by regulatory bodies.
- Attained comprehensive knowledge of medical-surgical terminology, resulting in improvement in communication efficiency and accuracy within sterile processing department.
Education
Bachelor of Arts - Healthcare Administration
Credits: 98
No Degree - Supply Chain Management
04.2017
Job-Relevant Coursework: [Subject]
FLG-100 Principles of inventory management 4/2017
FLG-102 Intro to IFCAP & GIP System 5/2017
FLG- 105 Introduction to materials management 8/ 2017
FLG -211 Intermediate Quality Assurance and Risk Management 8/2018
FLG 202 Intermediate Supply Chain Management Systems 9/2018
FLG-203 Intermediate materials management 9/2018
Department of Veterans Affairs (DVA) of (SPD New Chiefs and Supervisors training)
March 27, 2007
Department of Veterans Affairs DVA. (MVP) Awarded Recognition of customer service.
27, 2006
Skills
- Digital and Physical Counts
- Microsoft Office
- Trend forecasting
- Cycle counting
- Order Fulfillment
- Critical Thinking
- Work Order Following
- Shipment Inspection
- Market understanding
- Quality Assurance
- Order Management
- Carrier Relations
- Database Management
- Logistics Documentation
- Order Picking and Processing
- Inventory Coordination
- Information Recording
- Time Management
- Corrective Actions
- Prevention Strategies
- Materials Movement
- Customer Preferences
- Telephone Management
- Shipping and Receiving
- Audit Counts
- Project Forecasting
- Teamwork and Collaboration
- Verbal and Written Communication
- Process Implementation
- Property Disposal
- Project Management
- Ordering Supplies
- Ethical Standards
- Stockroom Procedures
- Tagging Procedures
- Handheld Scanners
- Quality Procedures
- Equipment Monitoring
- Distribution Demands
- Cycle Counts
- Quarterly Reviews
- Stock Replenishment
- Hazardous Materials
- Inventory Forecasting
- Inventory Accounts Reconciliation
- Order Verification and Acceptance
- Shortage Reports
- Inventory Reporting
- Forklift Operation
- Price Negotiation
- Proper Storage Protocols
- Performance Goals
- Market Understanding
- Heavy Lifting
- Supply Chain Improvement
- Inventory Monitoring and Management
- Prepare Packages
- System Updating
- Loading Cargo
- Damage Identification and Reporting
- Order Checking
- Inspect Shipments
- Database Maintenance
- Environmental Impact Control
- Promotions
- SAP
- Cost Estimation and Management
- Invoice and Manifest Review
- Regulatory Compliance
- Team Goals
- Merchandising Expertise
- Audit Processes
- Reading Comprehension
- Inventory and Data Analysis
- Stocking and Organization
- Auditing Supplies
- Guest Relations
- Staff Mentoring
- Forecasting Quotas
- Efficient Routing
- Defect Recording
- Process Integration
- Financial Reporting
- Error Adjustments
- Attention to Detail
- Requisition Orders
- Records Accuracy
- Basic Math
- Promotional Understanding
- Creative Solutions
- Customer Needs Assessments
- Strategic Partnership
- Product and Service Sales
- Asset Protection Expertise
- Customer Buying Habits
- Design Changes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Inventory Management Specialist - Michael E. DeBakey VA Medical Center
04.2019 - 07.2023
Supervisor Logistics Management LMS-IMD - Michael E. debakey va medical center
01.1993 - 04.2019
Coordinator of Supply and Distribution - Texas Children’s Hospital
01.1988 - 01.1993
Medical Supply Technician III - University of Texas MD Anderson Cancer Center
01.1982 - 01.1988
Ashford University - Bachelor of Arts, Healthcare Administration
Veterans Affairs Acquisition Academy (VAAA) - No Degree, Supply Chain Management
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