Summary
Overview
Work History
Education
Skills
Timeline
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Jacqueline Marte

Ocala,FL

Summary

Proven Receptionist Administrator with a track record of enhancing customer satisfaction and streamlining operations at Revere Health Gastroenterology. Expert in reception management and multi-line phone operation, coupled with exceptional interpersonal skills. Demonstrated ability to manage multiple tasks, ensuring a welcoming environment for all visitors and colleagues.

Overview

10
10
years of professional experience

Work History

Reception Administrator

Revere Health Gastroenterology
10.2021 - 09.2024
  • Answered incoming calls, directing clients to individuals addressing specific needs
  • Greeted incoming visitors and customers professionally and provided friendly knowledgeable assistance
  • Kept the reception area clean and neat to give visitors a positive first impression
  • Handled complaints and questions and redirected calls to other team members.

Receptionist

Ocala Family Care
10.2018 - 09.2021
  • Confirmed appointments, communicated with clients and updated client records
  • Referred patients out to other specialists for continuity of care
  • Check in and out patients and collect copays and balances
  • Helped colleagues to improve fast pace in the office setting.

Receptionist

Dr. Arnold Melman
10.2014 - 06.2016
  • Manage multiple tasks and meet time-sensitive deadlines
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
  • Performed clerical tasks such as data entry, photocopying, scanning and faxing documents.

Education

Utah Valley State College
Orem, UT

Skills

  • Management
  • Chart Organization
  • Multi-line phone operation
  • Appointment Setting
  • Fluent Spanish
  • Meeting Coordination
  • Calendar Management
  • Attention to Detail
  • Multitasking and Organization
  • Team Collaboration
  • Organizational Skills
  • Excellent Communication

Timeline

Reception Administrator

Revere Health Gastroenterology
10.2021 - 09.2024

Receptionist

Ocala Family Care
10.2018 - 09.2021

Receptionist

Dr. Arnold Melman
10.2014 - 06.2016

Utah Valley State College
Jacqueline Marte