Jacqueline Martinez
Chicago,IL
Summary
Hard working and detail oriented with exceptional skills and a 2-year customer service background in a fast-paced environment. Core competencies include ability to learn and adapt quickly on the job, excellent communication and time management skills. Ability to handle tasks with accuracy and efficiency.
Overview
3
3
years of professional experience
Work History
Retail Cashier
Mariano's
09.2023 - 11.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Crew Member
Portillo's Hot Dogs
10.2020 - 08.2022
- Take orders from customers, answer questions and concerns regarding service
- Communicate effectively with the back of house to assure all orders are correct and on time
- Create and implement policies to achieve customer satisfaction and maintain food service standards
- Responded to and effectively resolved 50-75 customer complaints on time to ensure satisfaction each week
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas
- Restocked 2-3 workstations with supplies to decrease customer waiting during busy periods.
Education
High School Diploma -
Theodore Roosevelt High School
Chicago, IL06.2022
Skills
- Flexible
- Attention to detail
- Organization
- Problem-Solving
- Quick learner
- Fast paced
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Retail Cashier
Mariano's
09.2023 - 11.2023
Crew Member
Portillo's Hot Dogs
10.2020 - 08.2022
High School Diploma -
Theodore Roosevelt High School