Jacqueline Martinez
Victoria ,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, adapting to set protocols and team involvement to run a well rounded facility . Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Detar Oncology
04.2024 - Current
- Coordinated complex care plans, working closely with case managers, social workers, and financial counselors to optimize patient outcomes.
- Participated in continuous learning opportunities to stay current on advancements in oncology treatments and nursing techniques.
- Educated patients on such topics as nutrition, medication side effects, and proper skin treatments after radiation.
- Provided emotional support for patients and families coping with the challenges of a cancer diagnosis.
- Enhanced quality of care through close collaboration with interdisciplinary medical teams.
- Maintained detailed documentation of patient assessments, interventions, and outcomes using electronic health record systems.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
DOT Collector,Phlebotomist And CPR Instructor
Quality Control Testing
07.2018 - Current
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
- Contributed educational and clinical expertise to help optimize training courses and boost student learning
- Labeled and prepared specimens for shipment to laboratory facilities
- Adhered to compliance standards for confidentiality, accuracy and safety
- Completed in-house testing procedures for quick results
- Administered job knowledge assessments and competency testing for certification-level training
Medical Assistant
Memorial Medical Clinic
05.2022 - 03.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured proper documentation of all wound assessments, treatments, and follow-ups to maintain accurate medical records.
- Supported the implementation of new wound care techniques by attending training sessions and sharing knowledge with colleagues.
Medical Assistant
Port Lavaca Clinic
03.2021 - 03.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Receptionist Volunteer
Weslaco Nursing And Rehabilitation Center
04.2016 - 11.2016
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Routed incoming mail and messages to relevant personnel without delay
- Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction
- Kept reception area clean and neat to give visitors positive first impression
Education
La Feria High School
La Feria, TXGED -
Victoria College
Victoria, TXNHA Phelebotmy Certificate -
Victoria College
Victoria, TX2018
Skills
- Infant AED and CPR
- DOT certified
- CPR and Child CPR Training (2019)
- First aid and CPR certified
- Courses and documentation
- Development and training
- Friendly and personable
- Understanding of office operations
- Clinical understanding
- Appointment and meeting scheduling
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Detar Oncology
04.2024 - Current
Medical Assistant
Memorial Medical Clinic
05.2022 - 03.2024
Medical Assistant
Port Lavaca Clinic
03.2021 - 03.2022
DOT Collector,Phlebotomist And CPR Instructor
Quality Control Testing
07.2018 - Current
Receptionist Volunteer
Weslaco Nursing And Rehabilitation Center
04.2016 - 11.2016
La Feria High School
GED -
Victoria College
NHA Phelebotmy Certificate -
Victoria College
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