Jacqueline Martinez
Phoenix,AZ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Responsible and motivated worker ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
E-commerce
Salon Blissful
Tolleson , AZ
05.2021 - 08.2024
- Managed online product listings and ensured accurate representation across multiple e-commerce platforms.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Received deliveries, scanned packages and updated orders in internal database.
- Increased customer satisfaction ratings by 15%, by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Pharmacy Technician Trainee
Walgreens Boots Alliance
Tolleson, AZ
08.2019 - 06.2021
- Filled and processed prescriptions, delivering prompt and efficient patient care.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Assisted head pharmacist with filling over 200 prescriptions per day.
- Called insurance companies to verify patient benefits.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Education
High School Diploma -
Cesar Chavez High School
Phoenix, AZ05-2019
Skills
- E-commerce and marketing
- Data Management
- Problem-Solving
- Customer Service
- Team Management
- Data Entry
Timeline
E-commerce
Salon Blissful
05.2021 - 08.2024
Pharmacy Technician Trainee
Walgreens Boots Alliance
08.2019 - 06.2021
High School Diploma -
Cesar Chavez High School
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