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Associate Principal Engineer

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Dedicated professional with over four years in claims processing and customer service. Expertise in analytical skills and teamwork, consistently delivering accurate claims evaluations and fostering strong client relationships to improve satisfaction and operational outcomes.

Motivated and detail-oriented professional with a strong background in insurance claims processing, case documentation, and patient care. Skilled in data entry, customer service, and managing high-volume case loads while maintaining confidentiality and accuracy. Proficient in healthcare and insurance software including Epic, Salesforce, Availity, and Microsoft Office Suite . Experienced in verifying coverage, resolving billing issues, and supporting patients and clients through complex claim and care processes.

Enrollment Specialist with 10 years of
experience in customer service,
enrollment processes, and data entry.
Experienced in system navigation,
database maintenance, and report
generation.

SUMMARY
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Jacqueline Masiello

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Producer License To Act As Broker In Life, Accident And Health - Life , Accident , And Health

Producer Licensed As Insurance Broker In Baggage Personal Lines Proper Casulty - Baggage , Personal Lines , Property , Casualty

Bachelor of Science - Behavioral Sciences

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Health Care

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Producer License To Act As Broker In Life, Accident And Health - Life , Accident , And Health

Producer Licensed As Insurance Broker In Baggage Personal Lines Proper Casulty - Baggage , Personal Lines , Property , Casualty

Bachelor of Science - Behavioral Sciences

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