Jacqueline Mathewson
NC
Summary
- Hardworking Senior Recruiter offering 15+ years of experience in multiple industries. Adept at sourcing, screening and sorting candidates for relevant openings. Knowledgeable about assessment, interviewing and onboarding processes.
- Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
- Recruiter skilled at training professionals and filling vacancies each month. Strong planner, problem-solver and administrator with focused and dedicated approach to meeting hiring needs. Experienced with many CRMs and ATS systems.
- Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent.
- Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
- Successful human resource candidate with expertise in employee recruitment, training and HR law and compliance. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
- Personable recruiter, coach and managerwith solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
- Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
- Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Health Coach/Salesperson
Raleigh Weight Loss
07.2024 - Current
- Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Implemented stress-reduction techniques into coaching sessions for improved mental well-being among clients.
- Maintained records of clients' health progress and compared to health goals.
- Maintained thorough documentation of client interactions to ensure continuity of care and track progress effectively.
- Evaluated client progress regularly, adjusting coaching approaches as needed for optimal results.
- Utilized motivational interviewing techniques to identify client barriers and facilitate behavior change.
- Established strong rapport with diverse clientele, fostering trust and open communication during coaching sessions.
- Improved client health outcomes by developing personalized wellness plans and tracking progress.
- Recommended nutrition and fitness modifications to improve overall health of clients.
- Provided comprehensive, empowering and professional dietary coaching programs so members remain motivated to attain personal health and fitness goals.
- Recorded health data by asking clients to complete self-assessments.
- Promoted a positive environment during individual or group sessions by modeling healthy behaviors and celebrating clients'' successes.
- Improved client retention rates by establishing strong rapport and ongoing communication.
- Enhanced client accountability by setting clear, achievable health goals and milestones.
- Enhanced clients' understanding of nutrition and its impact on health by conducting informative workshops.
- Nurtured positive and motivating coaching environment, leading to high client satisfaction scores.
- Empowered clients to achieve their weight loss goals through tailored diet plans and motivational support.
- Conducted regular follow-up sessions to assess progress and adjust health plans as needed.
Sales Associate
Tractor Supply Co
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
Sr. Recruiter
Randstad US
03.2021 - 09.2023
- Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
- Maintained up-to-date knowledge of industry trends and labor market data to inform recruitment strategies accordingly.
- Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
- Assisted hiring managers in creating accurate job descriptions that accurately reflected role requirements and attracted qualified applicants.
- Same as other Randstad history
Branch Manager
Hire Dynamics
07.2019 - 03.2021
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Complied with regulatory guidelines and requirements.
- Consulted customers to boost product sales and services.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Directed recruitment and onboarding efforts, assembling high-performing team committed to achieving branch objectives.
- Created and executed marketing strategies, increasing brand awareness and attracting new customers.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
- Enhanced branch visibility and market presence by orchestrating community engagement initiatives.
On Site Manager
Randstad Life Science Division
01.2017 - 07.2019
- Very similar to my previous time at Randstad although located at client site.
Branch Manager
Accountable HealthCare Staffing
11.2015 - 12.2016
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Refer to Hire Dynamics job duties.
HR/Recruitment Manager
Magic One
07.2013 - Current
- Organized successful recruiting events such as job fairs and campus visits, raising awareness of company culture and career opportunities.
- Conducted thorough interviews and assessments to identify top talent, ultimately increasing employee retention rates within the company.
- Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
- Negotiated competitive salary packages and benefits for new hires, contributing to an improved employer brand image and increased employee satisfaction.
- Developed comprehensive job descriptions for various positions, attracting high-quality candidates and ensuring a smooth onboarding process.
- Optimized onboarding processes by tailoring orientation programs specific to new hire roles, enhancing overall initial experiences with the company.
- Maintained up-to-date knowledge of industry trends and employment legislation changes, ensuring compliance throughout the hiring process.
- Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
- Streamlined the recruitment process by implementing a centralized applicant tracking system, reducing time-to-hire and improving candidate experience.
- Mentored junior recruiters in best practices and strategies for sourcing top talent, contributing to team growth and development.
- Collaborated with HR to integrate onboarding programs with recruitment efforts, smoothing transition for new hires and accelerating their productivity.
- Led team of recruiters, fostering collaborative environment that improved overall team performance and candidate satisfaction.
- Developed and maintained strong relationships with hiring managers to deeply understand departmental needs and tailor recruitment strategies accordingly.
- Initiated referral program that significantly increased quality and fit of new hires by leveraging existing workforce's network.
Manager
Progressive Insurance Co
05.2012 - 11.2019
- Held multiple positions during my tenure all in a leadership capacity
Skills
- Excellent work ethic
- Coaching and Mentoring
- Relationship Management
- Verbal/written communication
- Project Management
- Conflict Resolution
- Documentation
- Approachable
- Performance Reviews
- Operational Reports
- Compliance
- Critical Thinking
- Prioritizing and Planning
- Planning and coordination
- Active listening techniques
- Professional Ethics Adherence
- Branch Management
- Decision-Making
- Process Improvement
- Sales professional
- Interviewing and Hiring
- Proficient in MS Office
Certification
- Real Estate License - NC 336030 Earned in 2021
- CSP -Certified Staffing Professional - Earned in 2020
- SPHR - Missed by 1%
Horseback Riding, spending time with family, volunteer work
I own 2 horses, 2 dogs, 1 bunny and chickens and I love riding. Most of my family is out of town so I cherish the time I am able to visit with them. I enjoy volunteering at church and fostering dogs. My husband and I have 4 children; all are married and some live local and others out of town/state.
Timeline
Health Coach/Salesperson
Raleigh Weight Loss
07.2024 - Current
Sales Associate
Tractor Supply Co
04.2024 - Current
Sr. Recruiter
Randstad US
03.2021 - 09.2023
Branch Manager
Hire Dynamics
07.2019 - 03.2021
On Site Manager
Randstad Life Science Division
01.2017 - 07.2019
Branch Manager
Accountable HealthCare Staffing
11.2015 - 12.2016
HR/Recruitment Manager
Magic One
07.2013 - Current
Manager
Progressive Insurance Co
05.2012 - 11.2019