Summary
Overview
Work History
Education
Skills
Timeline
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Jacqueline Matney

Lebanon,Missouri

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I take pride in any job I do. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Environmental Services Housekeeper

Mercy Hospital
02.2021 - Current
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.

Office Manager

Twin Oaks 1 Stop, Inc.
02.2010 - 02.2021
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Certificate - Accounting Technology And Bookkeeping

Lebanon Technology And Career Center
Lebanon, MO
05.2005

High School Diploma -

Lafayette Co. High School
Higginsville, MO
05.1980

Skills

  • Infection Control
  • Mopping and Sweeping
  • Vacuuming and Sweeping
  • Waste Removal
  • Room preparation
  • Teamwork abilities
  • Sanitation procedures
  • Staff Management
  • Employee Supervision
  • Staff Hiring
  • Data Entry
  • Billing
  • Customer Service
  • Bookkeeping
  • Payroll and Budgeting
  • Customer Relations
  • Excellent Multi-Tasking Ability
  • Scheduling
  • Mail Handling
  • Staff Training
  • Payroll Processing
  • Record Keeping
  • Scheduling Coordination
  • Employee Training
  • Professional and Courteous

Timeline

Environmental Services Housekeeper

Mercy Hospital
02.2021 - Current

Office Manager

Twin Oaks 1 Stop, Inc.
02.2010 - 02.2021

Certificate - Accounting Technology And Bookkeeping

Lebanon Technology And Career Center

High School Diploma -

Lafayette Co. High School

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Jacqueline Matney