Jacqueline Mazzara

Assist patients with activities of daily living (ADLs), including bathing, dressing, grooming, feeding, and toileting. Ensure patient comfort by adjusting bed positions, delivering meals, and responding to call lights promptly, documenting patient care activities and put updates in medical records accurately and timely.

Assist patients with activities of daily living (ADLs), including bathing, dressing, grooming, feeding, and toileting. Ensure patient comfort by adjusting bed positions, delivering meals, and responding to call lights promptly, documenting patient care activities and put updates in medical records accurately and timely.

Sourced candidates using job boards, social media, networking events, and employee referrals. Screened resumes, conducted initial phone interviews, and coordinated in-person interviews with hiring managers. Handled all aspects of new hire onboarding, maintained organization with medical records, and assisted with employee relations and retention.

Developed and managed shift schedules for nurses and healthcare staff to meet client facility needs. Assigned staff to shifts based on availability, qualifications, and client requirements. Responded promptly to urgent and last-minute staffing requests, resolving coverage gaps efficiently. Conducted initial candidate screenings, interviews, and reference checks to assess qualifications and collaborated with HR to onboard new hires.

Served meals and beverages to guests and ensured all orders meet quality standards, monitored tables to ensure guests were satisfied and addressed any issues or requests that arose. Handled guest complaints or concerns professionally and escalated issues to management when necessary.

Presented menus, made recommendations, and answered questions about menu items, dietary restrictions, and specials. Took food and beverage orders accurately and relayed them to the kitchen or bar staff.

Delivered exceptional customer service, ensuring satisfaction and repeat business. Maintained cleanliness and organization of dining area, adhering to health and safety regulations. Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts. Used cash registers and credit card machines to cash out customers.