Jacqueline McGhee-Rutledge
Summary
Strategic leader in Innovative Organizational Development and Change Management, specializing in creating and advancing workforce development and social service advocacy programs, for marginalized populations across Government, Non-profit, Healthcare, and Higher Education sectors. Skilled in fostering transformative partnerships, leading government workforce programs, managing contracts/grants, and exceeding project objectives. Proven track record in fostering transformative partnerships, leading community-focused initiatives, and exceeding project objectives. Skilled in stakeholder engagement, event planning, and program management, while consistently delivering measurable outcomes and enhancing community relationships. I have extensive expertise in team leadership, performance optimization, process improvement, and fostering strong internal and external stakeholder engagement, which help to consistently deliver measurable outcomes across diverse organizational levels.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Workforce Development
The Corps Network
Washington, DC
11.2023 - Current
- Lead The Corps Network's national workforce development strategy by establishing and leveraging access to national workforce development conservation-focused and 21st-century Green Skills career pathways, which promote access to/and advocacy for federally recognized registered apprenticeships for 150+ National Service and Conservation Corps.
- Collaboratively procure funding growth opportunities for workforce programming expansion through federal grants management and strategic development
- Facilitate cross-functional internal collaboration, foster external partnership development, administer project and contract management, and programmatic oversight
- Facilitate and support national community-centric focused WFD initiatives and DEIJ advocacy for opportunity collaboration.
- Establish and leverage strategic partnerships with community organizations and stakeholders to lead and enhance service delivery and technical assistance.
- Manage and oversee project development, and vendor contract management; ensuring alignment with strategic plan and community engagement goals.
Project Technical Consultant SME (Contract)
FHI 360/ National Institute of Workforce and Learning
Remote
04.2023 - 07.2023
- SME Technical Assistance Consultant contracted to provide federal proposal development expertise and program development guidance for justice-involved regional programming for partnership under the U.S Department of Justice (DOJ) - Office of Justice Programs Incubator project
- Key responsibilities: Served as Subject Matter Expert (SME) Liaison and strategic consultant on proposal development and content creation, design, research, grant writing tools, project management, federal compliance, and performance plans
- Provide guidance and facilitate learning design and strategic tools for federal program monitoring and contract reporting requirements
Workforce Management Lead
Humana Inc.
Remote
01.2022 - 06.2023
- Served as Workforce Management Lead for Humana Medicaid, Corporate Clinical Delivery Operations division; Led strategic workforce development initiatives and group organizational change practice, with an emphasis on building and expanding regional and proposed RFP staffing development.
- Crafted/implemented community engagement campaigns with heavy emphasis on nationally supported Social Determinants of Health/ Health Related Social Needs strategy planning.
- Developed and implemented community service projects, managing volunteer recruitment and coordination.
- Facilitated internal and external partnerships to support community initiatives and maximize impact.
Project Technical Consultant (Contract)
FHI 360/ National Institute of Workforce and Learning
Remote
08.2022 - 09.2022
- Strategic consultant contracted to lead research planning for the Green Jobs workforce initiative project
- Consulted and provided feedback on workforce green jobs occupations and prospected Department of Labor (DOL) workforce development and Depart of Justice (DOJ) related grants; equipped workforce subject matter experts (SME's) with information on funding requirements, request for agreements (RFA's), and factors that would lead to successful NIWL applications
- Researched and presented viable options for applying to grant funding opportunities that met the criteria of green jobs and aligned with the mission and vision of FHI360/NIWL
- Identified occupational skills training programs for FHI360 to engage and support client enrollment, specializing in NIWL's target populations (second chance friendly/opportunity youth combined)
- Developed a repository and consulted on cross-partnership opportunities for program funding and collaborative workforce partners, working in the identified areas of Green Jobs, Reentry, and Opportunity Youth, which offered green career pathways with high growth potential within the organization's scope of work
- Co-facilitated cross-functional green jobs meetings with the FHI360/NIWL team, providing project initiatives and plan completion updates
Consultant/ Project Manager SME (Contract)
Vanguard Consulting Group, LLC.
Remote
02.2020 - 08.2022
- Contract SME Consultant/ Project Management Liaison, providing workforce development, Apprenticeship, and project management expertise with the Department of Labor (DOL) Government subcontractor of NetAmerica
- Created and maintained a "How to Toolkit" for regional employer Apprenticeship partnerships in Healthcare, Technology, Cybersecurity, and Higher Education
- Manage contracted project timelines and deliverables
Director of Site Operations
Center for Employment Opportunities
Louisville, Ky.
09.2019 - 09.2021
- Provided operational oversight and strategic leadership of the Center for Employment Opportunities Louisville site
- Led a diverse, high-performing regional organizational team that sought to identify and coordinate immediate employment opportunities and wrap-around community services for national Justice-Involved reentry workforce development programming
- Created and executed local, State, Federal, and private funding development strategies to increase operational revenue and national impact
- Built and sustained a vast network of partner organizations, prospecting and growing philanthropic and fundraising opportunities
- Strategically monitored the programmatic and contractual key performance indicators (KPIs)
- Managed Kentucky State 50/50 transitional jobs (SNAP employment and training) contract
- Initiated and implemented the creation of Training & Development (T&D) materials
- Orchestrated operational objectives, exceeding programmatic outcomes in transitional employment, full-time job placement rates, and long-term job employment retention repeatedly by 60%
- Managed workforce planning capital pipeline coordination with human resources through talent attraction and development designed to support operational workforce management needs
- Formulated operational policy development, standard operating procedures (SOPs), change management, and process improvement protocols to promote program fidelity (portfolio budget: $15m)
- Exceeded cumulative site revenue growth projections by 200% in the first operational year, and Successfully procured $80,000 in FY20 and $135,000 in FY21 in Philanthropic funding for the site
- Implemented continuous improvement practices that resulted in increased efficiency in operations. Established best practices for day-to-day operations activities based on industry trends and organizational goals.
- Provided operational oversight and strategic leadership for community-focused justice-involved workforce development programs, with emphasis in serving marginalized communities.
- Established and maintained partnerships with local organizations to enhance service delivery and community engagement.
- Managed and expanded operational budget matrix and resources, 75% over goal; by ensuring efficient use of funds to positively support and impact community initiatives.
Project Manager, Workforce Training (Federal Contractor)
United States Department of Labor (USDOL)
Washington, DC
05.2019 - 09.2019
- Project management leader of specialized staff supporting the federally funded National Division of Job Corps Employment and Training (OET/E&T) division
- Managed end-to-end projects and technical programs for Job Corps, developing policies and guiding change for workforce training
- Utilized DOL national specialized technical software to create and monitor programmatic deliverables, coordinating with federal stakeholders for project proposals and site visits
- Organized and facilitated the RFP federal contract renewal process for the $2M division of Job Corp, student workforce training Department of Labor grant
- Oversaw and approved OET and CTS guidance for 14 National Job Corp Center locations
- Expert use of Microsoft Project, Smartsheet, and SharePoint
Adjunct Instructor
The University of Louisville
Louisville, Ky.
08.2018 - 07.2019
- Adjunct instructor for the University of Louisville, Ulmer College of Business
- Assigned to facilitate Business 201, a Junior and Senior level undergraduate course designed to prepare students for comprehensive career preparation and development post-graduation
Mgr. State Medicaid Ops. WFD/Consumer Engagement
Anthem Medicaid, Incorporated
Louisville, Ky.
07.2018 - 03.2019
- Built and cultivated strategic community engagement and workforce partnerships for Kentucky Health
- Led strategic development of new alliances to raise revenue and implement and monitor project goals and expected outcomes
- Managed deliverables, maintained project scope, established community partnerships, and championed Anthem WFD consumer engagement initiatives
- Designed performance improvement processes supporting community outreach through effectively using the Social Determinants of Health (SDOH) matrix
- Coached and evaluated the performance of 10 direct regional reports
Policy and Advocacy Division Director
Louisville Metro Gov. Resilience and Comm. Svs.
Louisville, Ky.
12.2016 - 06.2018
- Served as Sr. Leadership of the Department of Long-term Housing and Support, a 25-person city employee team governing oversight of the city of Louisville community housing services, funded under five United States federal Housing and Urban Development (HUD) grants
- Maintained compliance with federal grant guidelines, developing, implementing, and presenting legislative policy related to social services and workforce issues
- Managed special projects, policies, and procedures for interventional community programming, creating process maps, program guidelines, and standard operating procedures (SOPs)
- Prepared customized training materials and conducted internal staff trainings and development. Presented and advocated workforce and social service programs to national and local community audiences
- Drafted reports summarizing key findings from internal investigations or audits.
- Led cross-functional teams in developing innovative solutions to challenging problems.
- Managed divisional human resource needs through talent sourcing, attraction development, staffing, and succession growth planning
- Led the development and implementation of community service policies and procedures.
- Managed special projects and community programs, ensuring compliance with federal guidelines.
- Engaged with community stakeholders to advocate for social services and workforce development initiatives.
- Created a short-term interventional job training program for homeless and formerly homeless RCS/LTH clients in collaboration with key workforce partners (portfolio budget: $10m)
Workforce Development Program Director
Louisville Metro Government - Kentuckianaworks
Louisville, Ky.
04.2015 - 12.2016
- Promoted from Workforce Development Specialist position in 2015 to oversee the city of Louisville's out-of-school youth, Reentry, and State Temporary Assistance for Needy Families (TANF) workforce development programming
- Developed, oversaw, and negotiated local, State, and Federal government contracts, grants, and requests for proposals (RFPs) with contracted service providers, as mandated and governed under (USDOL) Workforce Innovation and Opportunity Act (WIOA) Funding
- Established and maintained strategic partnerships with community leaders and grant-funding institutions. Assisted with the preparation of grant proposals related to workforce development initiatives.
- Created and sponsored networking events and job fairs to build relationships with local employers. Created marketing materials such as brochures, flyers, newsletters. to promote the program.
- Collaborated with community partners to identify resources available to support program goals.
- Led the development and implementation of community service policies and procedures. Managed special projects and community programs, ensuring compliance with federal guidelines.
- Actively built a network of external community stakeholders to advocate for social services and workforce development initiatives.
- Oversaw a budget portfolio of $3.5m, comprised of federal funding and philanthropic funds.
Career Transition Specialist (Federal Contractor)
United States Department of Labor (USDOL), Job Corp of Kentucky
Louisville, Ky.
01.2015 - 04.2015
- Promoted job development through direct coordination with state employment agencies and community leaders
- Counseled and assisted recently graduated Job Corp students in all aspects of job search, employment development, and successful career transition skills
Career Development Program Manager
Urban FUTURE STL.
Saint Louis, Mo.
08.2012 - 08.2014
- Curated, oversaw, and developed a college and career readiness program for urban, under-resourced high school students in the Saint Louis Public School System
- Provided exposure to various in-demand occupations, created internship and externship opportunities, counseled, and provided resources to prepare students for 2yr and 4yr post-secondary educational preparation
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Maintained positive relationships with vendors by monitoring their performance against agreed upon contractual terms.
- Successfully recruited over 150 students in the first year of program operation (program budget: $100k)
Education
Master of Education - Adult Learning and Workforce Education
Northcentral University
Master of Science - Management
Indiana Wesleyan University
Bachelor of Arts - Marketing
Kentucky State University
Skills
- Organizational Design
- Strategic Planning
- Process Improvement
- Change Management
- Vendor Contract Management
- Partnership Development
- Community Engagement and Event Planning
- Training Facilitation/Talent Management
- Program/Project Management
- Workforce Development
- Government Contracts Management
- Diversity and Inclusion
- Internal/External Stakeholder Coordination
- Budget Management and Resource Allocation
Industry Credentials
- Certified Workforce Development Professional (CWDP), National Assoc. of Workforce Development Professionals
- Certified Professional Development Instructor (CPDI), The Pacific Institute
- Certified Process Improvement Manager (CCIM), The Management and Strategy Institute
- Certified Diversity, Equity, and Inclusion in the Workplace Manager (DEI), University of South Florida
- Certified Project Manager 35-hour Training Completion, Bellarmine University
- Certified Lean Six Sigma Yellow Belt for Continuous and Process Improvement (LSS), University of South Florida
- Certified Change Management Professional (CCMP), Cornell University
Certification
Certified Workforce Development Professional - National Assoc. of Workforce Development Professionals
Certified Professional Development Instructor - The Pacific Institute Certified Process Improvement Manager - The Management and Strategy Institute Certified Diversity, Equity, and Inclusion in the Workplace Manager - University of South Florida, Muma College of Business Certified Project Manager 35-hour Training Completion - Bellarmine University Certified Lean Six Sigma Yellow Belt for Continuous and Process Improvement- University of South Florida Certified Change Management Professional -Cornell UniversityTimeline
Director of Workforce Development
The Corps Network
11.2023 - Current
Project Technical Consultant SME (Contract)
FHI 360/ National Institute of Workforce and Learning
04.2023 - 07.2023
Project Technical Consultant (Contract)
FHI 360/ National Institute of Workforce and Learning
08.2022 - 09.2022
Workforce Management Lead
Humana Inc.
01.2022 - 06.2023
Consultant/ Project Manager SME (Contract)
Vanguard Consulting Group, LLC.
02.2020 - 08.2022
Director of Site Operations
Center for Employment Opportunities
09.2019 - 09.2021
Project Manager, Workforce Training (Federal Contractor)
United States Department of Labor (USDOL)
05.2019 - 09.2019
Adjunct Instructor
The University of Louisville
08.2018 - 07.2019
Mgr. State Medicaid Ops. WFD/Consumer Engagement
Anthem Medicaid, Incorporated
07.2018 - 03.2019
Policy and Advocacy Division Director
Louisville Metro Gov. Resilience and Comm. Svs.
12.2016 - 06.2018
Workforce Development Program Director
Louisville Metro Government - Kentuckianaworks
04.2015 - 12.2016
Career Transition Specialist (Federal Contractor)
United States Department of Labor (USDOL), Job Corp of Kentucky
01.2015 - 04.2015
Career Development Program Manager
Urban FUTURE STL.
08.2012 - 08.2014
Master of Education - Adult Learning and Workforce Education
Northcentral University
Master of Science - Management
Indiana Wesleyan University
Bachelor of Arts - Marketing
Kentucky State University