Jacqueline McMahon
Bowie,MD
Summary
Successful Sales Executive offering 20 years of experience delivering quality results and exceeding sales goals. Expertise in cost containment, market plan execution and business development. Excellent communication, networking and negotiation skills. Committed to achieving strategic sales goals and building loyalty and trust, both externally and internally.
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Director of Client Relations
Marksmen, Inc.
11.2015 - Current
- Exceed sales goals and improved profitability by aligning sales strategies and business plans with market trends
- Average 25% YOY growth since 2019
- Responsible for the management and oversight of the Client Relations team
- Build process and execute standard business procedures that maximize revenue and reduce risk
- Key contributor in the strategic planning and development of short and long-term business goals and budgeting for Marksmen including sales (new and existing business), customer experience and product enhancement; Meet with CEO on a weekly basis to discuss budget, forecasted work and timeline of execution
- Create strategic plan to reactivate past clients
- Continuously procure new business to generate sales and boost pipeline
- New clients include Louis Vuitton, Beyonce's Entertainment Firm, The Camuto Group, Google, E & J Gallo, etc
- Meet with senior attorneys of law firms and corporations to understand needs, explain our services and create business plans to work together, holding periodic check-ins to ensure needs are being met
- Exceed targets for profitable sales volume, market share and key financial performance objectives.
Independent Consultant
National Association of The Remodeling Industry
08.2015 - 11.2015
- Work with the CEO on a weekly basis to determine the areas of opportunity for NARI
- Strategize ways to enhance membership, improve national member relationships and maximize revenue streams, justifying the need for a national presence to local association chapters
- Responsible for the communication to chapters from national headquarters when pertaining to national member sponsorships such as Home Depot, Sherwin Williams, etc
- Work with national memberships and local chapters of NARI to determine where sponsorships are needed, determine how the national members can generate more revenue through local arenas and increase membership at the local level
- Work with the marketing director to create a portal that will streamline usage of the marketing materials; maximizing efficiency and empowering local association teams
- Meet with potential national members about the benefits of joining NARI and how it can enhance their business and increase revenue; justifying the cost of the membership
- Work with the national member to create budget with membership dollars
- Create and market pilot programs for the national members in the local chapter markets.
Financial Center Manager
Bank of America Corporation
12.2013 - 05.2015
- Effectively operate and led the financial center with 11 employees in the company's second most profitable region in the United States (operating budget of $600,000 annually)
- Hold quarterly performance reviews with each employee to discuss strengths and coach areas of opportunity
- Build processes and execute standard business procedures that maximize revenue and reduce risk; train employees as required
- Audit and manage banking center cash on hand between $200,000 - $3M cash daily
- Attend leadership meetings; discuss banking center rankings, how to improve results, learn and understand new products and approach to sell to clients
- Assist in the strategic planning and development of short and long-term business goals and budgeting for the center including sales (new and existing business) and customer experience
- Distribute weekly and monthly financial reports to update upper management and the team on status and trends of the banking center, adjusting the strategy accordingly
- Prepare banking center for semi-annual Banking Center Control Review (BCCR) audit, ensuring compliance with company, state and federal regulations
- Perform 'mock-audits' on banking centers in the area: quizzing associates on regulatory knowledge, business process and internal controls
- Lead and monitor exercises that ensure readiness and preparation for emergencies by all members of the financial center during and after normal business hours.
Education
Master of Business Administration -
University of Phoenix
04.2012
Bachelor of Science | Human Services Management -
University of Phoenix
02.2010
Associate of Applied Science | Accounting -
College of Southern Maryland
05.2008
Skills
- Relationship Building
- Sales Quota Management
- Detail-Oriented
- Time Management
- Customer Portfolio Management
- Account Acquisition
- Operations Management
- Lead Identification and Generation
Timeline
Director of Client Relations
Marksmen, Inc.
11.2015 - Current
Independent Consultant
National Association of The Remodeling Industry
08.2015 - 11.2015
Financial Center Manager
Bank of America Corporation
12.2013 - 05.2015
Master of Business Administration -
University of Phoenix
Bachelor of Science | Human Services Management -
University of Phoenix
Associate of Applied Science | Accounting -
College of Southern Maryland