Jacqueline Medini
Paterson,NJ
Summary
Dynamic customer service professional with a proven track record, delivering exceptional support and tailored recommendations. Detail-oriented and skilled in point of sale operations, I excel in team collaboration and inventory control, ensuring a clean and efficient workspace while enhancing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Deli Clerk
ShopRite
01.2021 - 09.2024
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Food Service Associate
Bergen Regional Medical Center
06.2018 - 01.2021
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Stocked condiments, beverages, and plates for diners.
Customer Service Representative
Five Guys Inc.
09.2014 - 06.2018
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Accurately operated cash register to process customer payments.
Customer Service Representative
National Liquidators Inc
07.2012 - 09.2014
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Stocked ingredients, tracked expenses and maintained foodservice equipment in proper operating condition.
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
Education
High School Diploma -
Morristown Highschool
MorristownSkills
- Delivers exceptional customer service
- Friendly customer service
- Detail Oriented
- Point of sale operation
- Team collaboration
- Inventory control
- Sales transactions
Timeline
Deli Clerk
ShopRite
01.2021 - 09.2024
Food Service Associate
Bergen Regional Medical Center
06.2018 - 01.2021
Customer Service Representative
Five Guys Inc.
09.2014 - 06.2018
Customer Service Representative
National Liquidators Inc
07.2012 - 09.2014
High School Diploma -
Morristown Highschool
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