Jacqueline M. Howard
North East
Summary
Results-driven program analyst with a proven ability to deliver actionable insights and drive process improvements. Recognized for collaborative teamwork and achieving impactful outcomes in dynamic environments. Expertise in data analysis, project management, and program evaluation, leveraging analytical tools to solve problems and communicate effectively with stakeholders. Known for reliability, strategic thinking, and a strong focus on achieving organizational goals through adaptability and effective collaboration.
Overview
26
26
years of professional experience
1
1
Certification
Work History
NH-0343-03 Program Analyst and Team Leader
CECOM G8, Program Analysis and Evaluation Branch
05.2022 - Current
- Supervise a team of resource management personnel to perform the programmatic responsibilities of the PPBE process for AMLC, SEC and ISEC. Serve as PACD TIGER Team Leader, G8 CDAO representative, and Lead Command POM POC/Analyst for AMLC and CTSF. Develop and defend future year budget requests for CECOM to Senior Leaders and HHQ. Maintain awareness, review and incorporate Departmental programming policies and procedures; and related resource management principles to provide guidance for future year programming to Activities and be prepared for HHQ RFIs and Taskers. Collect, review, evaluate, and/or interpret requirements, resource summit and execution data to draw conclusions to prepare and present reports/briefings to senior leadership regarding financial status or program requirements. Identify financial trends, areas of deficiency, overlap and consistency amongst financial data, processes, procedures, requests from HHQ and guidance documents. Collaborate with external offices and stakeholders including other Activities, CECOM G-Staff, G8 Divisions, AMC, and HQDA to support CECOM in identifying and communicating requirements. Lead teams and initiatives to develop and deliver quality work products such as requirements summary, schedule R. Establish project and team goals and priorities to transform POM data collection, data analysis, data reporting and visualization process to produce high quality work products/deliverables. Continually evaluate the effectiveness of work performance and utilization of resources. Redirect work efforts as necessary, to meet goals/priorities. Institute continuous performance improvement to be more agile by identifying and pursuing improvements in POM and PPBE process to increase customer service, achieve efficiencies and promote shared understanding. Conduct complex financial studies/analysis to identify trends, areas of disconnect/imbalance, risk, and communication deficiencies. Customize communication and deliverable content/level of technical detail to meet the audience and the message intended. Designer, architect and SME responsible for comprehensive POM program analysis, project management, data structure, data collection, data analysis, reporting, and data visualization tools and other solution development. Leads and guides others by adapting leadership styles to a variety of situations. Exercise independent judgment and discretion. Establish work methods, procedures, and program objectives weighing degree of urgency against schedules and funding. Resolve conflicts between competitive requirements and resources. Take action to correct noted deficiencies or to improve or further facilitate overall operations. Translate strategic, operational and mission needs into practical programs. Apply extensive knowledge of different functional programs and PPBE techniques to build high performing teams achieving efficient and effective results. Utilize Tableau, Microsoft SharePoint, Power Apps, Power Automate and Power BI to analyze complex and variable financial data sources, analysis methods and output requirements. Collaborate with the G6, G3/5, G9, SEC, and others to develop CECOM wide comprehensive data governance, and data distribution solutions.
- Duties, Accomplishments and Related Skills:
GS-0343-13 Program Analyst (Supervisory), One Health Division Chief (Acting) and Team Lead Veterinary Services (Provisional)
One Health Division
12.2021 - 05.2022
- Senior Program Manager who defines, directs, and leads highly challenging projects/programs within the One Health Division. Utilize close working relationship with Defense Health Agency (DHA), U.S. Army Medical Command (MEDCOM), USAPHC, Public Health Command and Public Health Activity Commanders, other strategic-level DOD public health assets for coordination and execution of related surveillance, administrative, and other service/operational activities. Represent the organization at high-level conferences and meetings with representatives of Higher Headquarters pertaining to One Health matters. Identify and assess public health threats for government and privately owned animal populations including Military Working Dogs. Develop and implement public health interventions/solutions related to zoonosis and issues of concern. Influence, motivate, and challenge others. Perform research, analysis, project management, organizational management, and change management. Assess unique unconventional alternative approaches to resolve problems where precedents and guidelines not available or inadequate. Perform the full range of administrative and technical supervisory duties.
- Duties, Accomplishments and Related Skills:
GS-0343-13 APHC Liaison
Department of Homeland Security, Science and Technology, Chemical Security Analysis Center (CSAC), Army Public Health Center
12.2020 - 12.2021
- Serve as the APHC Liaison to the Department of Homeland Security (DHS), Chemical Security Analysis Center (CSAC). Assist the CSAC to complete their mission and responsibilities related to identifying and assessing chemical threats and vulnerabilities in the United States and develop the best risk responses to chemical hazards. Explore ways to enhance both the CSAC and APHC chemical hazard assessment programs through coordination, collaboration and partnership opportunities. Coordinate with the APHC Public Health Laboratory and Toxicology Directorates on potential reimbursable partnerships to investigate detectability and effects of opioids in water. Coordinate with Health Risk Assessment Division on the Acute Exposure Chronic Effects (AECE) partnership to investigate the long term health effects from a single acute exposure for different toxicodromes. Develop a CSAC project tracker and Dashboard to capture project/activity general characterization, project management, and strategic alignment data to facilitate collaboration among CSAC employees and stakeholders, inform leadership, and produce data for use in decisions, metrics, and fulfillment of higher headquarters reporting requirements. The Dashboard is the first of its kind within the DHS Science and Technology and has influenced other DHS S&T components to develop similar solutions.
- Duties, Accomplishments and Related Skills:
GS-0343-13 Division Chief
Army Public Health Division, Army Public Health Center
06.2020 - 12.2020
- Serve as Division Chief supervisor of civilian and contractor personnel within the One Health Division. Develop work, set priorities, and provide guidance on public health related recommendations and solutions for operational and strategic issues affecting the mission success of the One Health Division, VSPHS Directorate and APHC. Address severe staffing shortages within the Division through talent management and human resource actions including PBAC requests, position description development, classification, recruitment, hiring actions, selection, out-processing actions, in-processing actions and onboarding. Ensure quality management. Provide authoritative policy interpretations. Develop, coordinate and implement policies and procedures in support of organizational mission and objectives, SOPs for critical tasks previously undocumented, and administrative/supervisory objectives (leave and accountability, in and out processes, etc.). Communicate public health information orally and/or in writing to APHC Leadership, APHC Board of Directors (BOD), Defense Health Agency, and Regional Public Health Command leadership and organization staff regarding organizational events and new veterinary bio-surveillance initiatives. Serve as the project manager for the Army Public Health Enterprise 2020 One Health Week. Led team to cover the traditional face to face 1 day event into a 2 Day virtual Webinar for a world-wide audience on Teams.
- Duties, Accomplishments and Related Skills:
GS-0343-13 Project Manager
Army Public Health Center, One Health Division
04.2020 - 06.2020
- Senior project manager, technical advisor, and business operations requirements specialist for Veterinary One Health Strategic Initiatives including Implementing Digital First Methodologies and Techniques across the Veterinary Public Health Enterprise, Proof of Concept Acquisition Project Artificial Intelligence to Standardized Medical (SNOMED) Code Veterinary Medical Records as part of a Public Health Disease and injury Database and Surveillance System; and community outreach events. Manage, oversee, direct, recommend and advise on acquisition, contracting, staffing, cost, schedule, risk and overall program analysis to develop artificial intelligence algorithms to run on large data sets in the ERDC high performance computing environment. Perform in-depth analyses of various approaches, including consideration of technical matters; return on investment, operational need, costs; compatibility with existing business, administrative, engineer and scientist management information systems; implementation requirements and delivery schedules; risks involved in use of newly developed technologies; and security implications. Coordinate with other organizations and personnel to develop and deliver quality work products related to health hazard avoidance and mitigation.
- Duties, Accomplishments and Related Skills:
GS-0343-13 Initial Outfitting and Transition Manager
Army Public Health Center, Office of the Director
04.2018 - 04.2020
- Command level special project lead, advisor, liaison, advocate for a diverse end user community including APHC leadership and personnel, Health Facility Planning Agency, Corps of Engineers, and various contractors for the initial outfitting and transition (IO&T) to the $214.5M MILCON Silver LEED Occupational and Environmental Health Laboratory. Manage analyze and resolve complex strategic and operational issues resulting from integrating technical and administrative requirements and personnel from 7 out of 9 Directorates located in 10 buildings into one location. Serve as the Strategic Planning Project Manager and Senior Executive Board member for cross organizational initiatives to capitalize on opportunities to improve efficiency and effectiveness; reduce cost and time; optimize organizational structure/alignment, standardization of equipment and materials; and improving quality of services provided. Serve as an advocate for end users and adviser to senior leadership within the APHC, CoE, DHA, HFPA, and MEDCOM regarding impacts, threats, and opportunities. Provide leadership, management, direction, and expertise to teams and ad hoc groups to accomplish project objectives. Direct execution of $35.5M equipment & IT procurement budget for over 5500 diverse technical items. Manage budget variance, procurement changes, additional funding requests, MEC submittals, SSJ and bid packages. Advise senior executives on allocations of resources. Develop and publish guidance and policy related to IT, FF&E, equipment lifecycle management and procurement. Facilitate, coordinate and resolve conflicts between future occupants, non-future occupants but transition impacted personnel, leadership, contractors, and outside organizations. Present organization wide quarterly Town Halls.
- Duties, Accomplishments and Related Skills:
GS-0343-13 Chief Operations Officer, Assistant Fund Manager Global Veterinary Medical Program Services
Army Public Health Center
04.2018 - 12.2018
- Serve as Unlimited Assistant Fund Manager and Chief Operations Officer for the Global Veterinary Medical Program Services (GVMP) worldwide provider of Veterinary Health Care at 138 Veterinary Treatment Facilities located on Army, Navy, Air Force and Marine installations with an annual $54M Non Appropriated Fund (NAF) revenue and supplemental $5M reimbursable and Appropriated Fund (AF) funding and 548 NAF (union and non-union) and AF employees. Lead and manage three Teams. Oversee human resources, human capital, training, recruitment and retention actions for GVMP employees. Oversee full spectrum planning, programming, budget, spend plans, execution, evaluation and financial management operations (PPBE). Oversee GVMP operations support activities including property management, Continuity of Operations planning, facility/space assignment, safety, security and access control. Organize work, set priorities, determine short or long term goals and strategies to achieve them, monitor progress and keep Leadership apprised of status. Manage internal and external taskings to ensure all taskers and staffing actions are monitored to completion and delivered on time. Assign work and establish priorities for completion of work. Coordinate with other organizations and personnel to develop and deliver quality work products. Prepare and review all internal policies and practices within the organization to ensure adherence to HHQ policies and procedures. Oversee HQ and VTF Staff training and certification requirements for compliance. Review existing procedures to determine interrelationships, duplication or overlap, adequacy, simplifications, and improvements required to improve efficiency, effectiveness and improve customer service. Recommend and implement performance metrics, courses of action and continuous process improvement initiatives based upon business case analysis, cost benefit analysis, risk analysis and cost effectiveness/affordability analysis. Conduct comprehensive analytical studies of GVMP by Region, Activity and VTF level to improve resource management, organizational structure, operations, and staffing levels. Develop and defend future-year budget requests for a Command/GVMP. Develop financial management contingency plans and provide for execution of financial plans under emergency conditions to maintain fund solvency. Apply expert resource management knowledge for coordinating with Information Technology (IT), Defense Finance Accounting Systems (DFAS), Central NAF Payroll Office (CNPO), Army Audit Agency (AAA), Family Moral Welfare and Recreation, Army Banking Investment Fund (ABIF), CHRA HR Office, and related personnel. Prepare and present reports and briefs to senior leadership regarding financial status and program requirements. Advise & inform senior leaders on the GVMP’s strategic framework, alignment with Corps Chief strategic plan, and supporting operational plan & strategic initiatives. Corresponds and coordinates with the Office of the Under Secretary of Defense P&R and MWR activities on policies and plans as they relate to the Veterinary Services Army NAF. Exercises leadership, independent judgment, initiative, diplomacy & resourcefulness to represent the Center in meetings and conferences on all GVMP Resource Management, Logistics and HR items. Perform the full range of administrative and technical supervisory duties.
- Duties, Accomplishments and Related Skills:
GS-0343-13 Executive Officer, Health Risk Management Portfolio
US Army Public Health Command
02.2012 - 08.2016
- Serve as Executive Officer for 4 technical programs, 1 DOD Office, and 5 Regional Divisions. Conduct Portfolio Management activities and analysis to link strategic objectives between the US Medical Command, US Army Public Health Command, Army Institute of Public Health, US Army Public Health Command Regions, Health Risk Management (HRM) Portfolio and Divisions. Formulate plans, provide technical and managerial expertise regarding aspects of staff operations throughout the Portfolio and support all assigned Programs and Divisions. Develop, conduct, monitor, oversee, and control mission and services analysis, resource management, manpower (TDA), program management and analysis, equipment acquisition, acquisition/procurement, SOW, PWS, infrastructure planning, business network operations, project work plans. Provide management and oversight of all financial management, PPBE related actions, resource management and procurement activities. Analyze results achieved, performances trends, variation, risk, opportunities, threats and other pertinent issues to determine the best and most appropriate course of action/improvement plans. Manage taskings to ensure all internal and external inbound/outbound taskers are monitored to completion and delivered on time. Serve as the Portfolio’s primary POC and action officer for Portfolio Management initiatives and responsibilities: Balanced Score Card metrics, manpower utilization studies, objectives, initiatives and ensure strategic alignment; and development of performance metrics. Continuity of Operations; GFEBs organizational and implementation guidance; performance mission standard, consolidation and analysis; spend plan/budget estimate submission standards, POM, consolidation and analysis; TDA update analysis and documentation. Develop new approaches and concepts based on data, trends, and policy which are often adopted by other Portfolios and ultimately become Command policy/guidance. Utilize military decision making process, lean six sigma, A3, risk management, portfolio management, project management, quality, and continuous process improvement tools to develop courses of action and facilitate data driven decisions. Conceived, developed & utilized a 6S tool application utilized on the SMRC-PM equipment inventory; reduced costs and production time for deployment backpack production; led Command level special project to integrate, consolidate 2 Programs into 1 increasing customer response rates.
- Duties, Accomplishments and Related Skills:
GS-1301-13 Physical Scientist Environmental (Supervisory)
US Army Public Health Command, Deployment Environmental Surveillance Program
01.2008 - 02.2012
- Lead, supervise and mange and manage 2 Branches consisting of civilian, military and contract personnel conducting: deployment occupational and environmental health surveillance (DOEHS) systems logistics and data analysis. Serve as project/program manager and senior scientist for worldwide $3M annual procurement, $10M inventory, world-wide equipment/media distribution, supply chain and lifecycle management. Oversee and manage warehouse operations including: inventory, request, shipping and other tracking systems. Implement a Quality Management System method focusing on increasing quality, productivity and customer satisfaction through standardized and documented business practices. Led Lean Six Sigma (LSS) team-effort exceeded expectations and led to a 30% reduction in cost, improved worker safety conditions, standardization & efficiency in production process, reduction in process lead time, inventory control/reduction of inventory shortages and overstock, and divesting of excess equipment. Implemented business value added steps to continuously monitor, provide metrics, remain in regulatory compliance, reduce waste, and improve morale.
- Duties, Accomplishments and Related Skills:
GS-1301-13 Physical Scientist Environmental
US Army Center for Health Promotion and Preventive Medicine, Deployment Environmental Surveillance Program
10.2002 - 01.2008
- Serve as the senior scientific/technical expert and consultant on deployment environmental exposure surveillance, environmental health risk assessment and environmental health risk mitigation concerning exposure to US Forces from occupational and environmental health risks prior to, during and post deployment situations; provide exposure assessment, air, water and soil sampling support, preventive medicine assessments, public health assessments, health effects data, modeling analysis, maps and graphics, and appropriate countermeasures for deployment situations. Identify, assess, recommend controls/countermeasures and communicate the results of health risk assessments due to exposure to environmental or occupational exposure to threats and hazards. Manage the Deployment Environmental Surveillance Program equipment and media technician support staff. Manage $5M annual procurement, $10M inventory, world-wide equipment/media distribution, supply chain and lifecycle management. Responsible for physical control, coordination, management and procurement of inventory. Name requested to lead a team or serve as a team member to conduct Environmental Health Surveillance Assessments, Public Health Assessments and Field Preventive Medicine Assessments on-site at various deployment locations worldwide. Serve as a senior deployment specialist including on the Special Medical Augmentation Response Team–Preventive Medicine (SMART-PM). Deployed as the technical lead on SMART-PM team in support of Operation Iraqi Freedom and Joint Task Force Katrina. Provide administrative and technical content to ASTM Occupational and Environmental Health Site Assessment (OEHSA), DODDs and DODIs.
- Duties, Accomplishments and Related Skills:
GS-0150-12 Geographer
US Army Center for Health Promotion and Preventive Medicine, Deployment Environmental Surveillance Program
03.2000 - 10.2002
- Serve as lead project officer to research, develop, consult, recommend, procure, and coordinate efforts regarding deployment health surveillance. Developed the Deployment Health Surveillance Handbook Data Collection System to provide a solution for capturing deployment health surveillance data at the point of exposure. Managed procurement, distribution, update and other logistical efforts of new system. Presented solution to Theater Medical Information Program, workgroups, MC4, and GEMS personnel so enhancement of Service specific systems could meet the needs of deployed field medics for incorporation into this and other data collection and archival systems. Provide immediate action and response to high visibility requests including Congressional inquiries regarding occupational and environmental health risks, countermeasures and potential impact to health and environment. Develop, procure, coordinate, maintain the first ever MEDCOM & USACHPPM Intelink-S site (SIPRNET). Provide expert technical and scientific assistance, guidance, and support to Unified Commands (SOCOM, SOUTHCOM, JFCOM and CENTCOM), Component Commands (ARCENT), MACOMS, DOD Joint Staff workgroups, DOD and Army Secretariats on matters concerning occupational and environmental health surveillance.
- Duties, Accomplishments and Related Skills:
Education
Bachelor's degree - Environmental Analysis and Planning, Biology
Frostburg State University
Frostburg, MD05.1994
Skills
- Collaborative strategic planning
- Optimization strategies
- Requirements analysis
- Comprehensive risk assessments
- Organizational change management
- Effective risk communication
- Operational mission optimization
Accomplishments
Order of Military Medical Merit (O2M3) - Member
Affiliations
Order of Military Medical Merit (O2M3) - Member
Certification
FM Level 2
Project Management Professional (PMP)
Risk Management Professional (RMP)
Certified Lean Leader
Lean Six Sigma Black Belt
Timeline
NH-0343-03 Program Analyst and Team Leader
CECOM G8, Program Analysis and Evaluation Branch
05.2022 - Current
GS-0343-13 Program Analyst (Supervisory), One Health Division Chief (Acting) and Team Lead Veterinary Services (Provisional)
One Health Division
12.2021 - 05.2022
GS-0343-13 APHC Liaison
Department of Homeland Security, Science and Technology, Chemical Security Analysis Center (CSAC), Army Public Health Center
12.2020 - 12.2021
GS-0343-13 Division Chief
Army Public Health Division, Army Public Health Center
06.2020 - 12.2020
GS-0343-13 Project Manager
Army Public Health Center, One Health Division
04.2020 - 06.2020
GS-0343-13 Initial Outfitting and Transition Manager
Army Public Health Center, Office of the Director
04.2018 - 04.2020
GS-0343-13 Chief Operations Officer, Assistant Fund Manager Global Veterinary Medical Program Services
Army Public Health Center
04.2018 - 12.2018
GS-0343-13 Executive Officer, Health Risk Management Portfolio
US Army Public Health Command
02.2012 - 08.2016
GS-1301-13 Physical Scientist Environmental (Supervisory)
US Army Public Health Command, Deployment Environmental Surveillance Program
01.2008 - 02.2012
GS-1301-13 Physical Scientist Environmental
US Army Center for Health Promotion and Preventive Medicine, Deployment Environmental Surveillance Program
10.2002 - 01.2008
GS-0150-12 Geographer
US Army Center for Health Promotion and Preventive Medicine, Deployment Environmental Surveillance Program
03.2000 - 10.2002
Bachelor's degree - Environmental Analysis and Planning, Biology
Frostburg State University