Jacqueline Michelus
Bluffton,SC
Summary
Experienced, professional and kind-hearted pet caregiver with strong background in animal care, business management and customer service. Skilled in feeding, grooming, and administering medications to dogs and cats of all ages and sizes. Reliable, dependable, punctual. Excellent communication and problem-solving skills with pets and their owners to meet everyone's needs. Prior to developing my own pet care business I was Art Director in Manhattan for 15 years where my focus was on managing a staff of designers and building a collaborative environment where everyone loved to come to work!
Overview
27
27
years of professional experience
Work History
Sole Proprietor
Teddy Bear Pet Care
West Babylon, NY
06.2006 - 04.2025
- Arranged meet and greets with new clients to assess their pet's individual needs.
- Built a solid reputation in the industry through consistent delivery of excellent care, compassion and professionalism which led to repeat clients and referrals.
- Managed all aspects of the business including scheduling, invoicing and tax preparation.
- Implemented marketing strategies to attract new clients.
- Provided exceptional customer service by promptly addressing concerns raised by clients in a calm and professional manner.
- Sent daily texts and pics to clients so they knew their fur babies were extremely happy!
Doggie Daycare Supervisor
TLC Doggy Daycare and Grooming
Huntington, NY
05.2003 - 06.2006
- Responsible for opening up the shop, making appointments, checking in dogs and bathing, drying and trimming nails.
- Promoted to supervise the doggy daycare area where I was trained by the owner who was a certified dog trainer to spot behavioral issues quickly to avoid any confrontations.
- Ensured the pups were well entertained and loved by playing with them, practicing commands and giving them lots of TLC!
Art Director
Scholastic
New York, NY
01.1998 - 05.2003
- Maximized project efficiency with meticulous attention to deadlines, budget constraints, and client expectations.
- Elevated brand awareness by creating visually striking marketing materials for print and digital campaigns.
- Oversaw photoshoots from concept development to post-production editing.
- Cultivated relationships with photographers, printers, and illustrators to facilitate seamless project execution.
- Managed design team resources by delegating tasks efficiently based on individual strengths and workload capacity.
- Negotiated contracts with vendors and freelancers.
Education
BFA In Graphic Design -
School of Visual Arts
New York, NYSkills
- Positive attitude
- Highly adaptable
- Customer service
- Cleanliness maintenance
- Animal safety
- Exercise encouragement
- Multitasking
- Teamwork and collaboration
- Attention to detail
- Decision-making
- Relationship building
- Excellent communication
Timeline
Sole Proprietor
Teddy Bear Pet Care
06.2006 - 04.2025
Doggie Daycare Supervisor
TLC Doggy Daycare and Grooming
05.2003 - 06.2006
Art Director
Scholastic
01.1998 - 05.2003
BFA In Graphic Design -
School of Visual Arts