Summary
Work History
Education
Skills
Timeline
Generic
Jacqueline Miller

Jacqueline Miller

Mishawaka,IN

Summary

Detail-oriented Content Creator with multi-media acumen. Committed to unique and aesthetically pleasing content with a talent for storytelling through powerful words and images. Successful at blending superior writing and research skills to effectively target a wide range of audiences.

Work History

CEO

Jacque Miller Solutions
07.2022 - Current
  • Established foundational processes for business operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
  • Managed financial, operational and human resources to optimize business performance.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Cultivated company-wide culture of innovation and collaboration.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.

Branding Consultant

Jacque Miller Solutions
07.2022 - Current
  • Utilized technology to build and maintain client goals.
  • Created and managed social media campaigns to increase brand engagement.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Devised content strategy to effectively engage target audiences.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Designed and maintained websites to increase brand awareness.
  • Improved website visibility through development and implementation of SEO strategies.
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Wrote and distributed press releases to increase brand visibility.
  • Prospected and cultivated relationships with potential clients.
  • Implemented social media strategies that resulted in higher client reach.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Created customized marketing materials to increase brand awareness.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Generated reports to support development and implementation of marketing plans.
  • Conducted research to better understand customer needs and behaviors.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Managed campaigns for clients that consistently met or exceeded goals.

Interim Director -Employee Experience & Operations

South Bend Empowerment Zone
10.2022 - 07.2023
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations to achieve objectives.
  • Collaborated with C-Suite Executives to propel organization's mission and vision.
  • Educated employees on company policy.
  • Assisted new hires in moving through onboarding pipeline.
  • Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
  • Recommended appropriate resolutions to employee relations concerns and assisted with disciplinary issues and investigations of misconduct.
  • Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
  • Assisted other HR staff and oversaw completion of tasks and initiatives.
  • Processed employee complaints involving performance issues and harassment.
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
  • Attended job fairs to foster pipeline of local talent.
  • Liaised between multiple business divisions to improve communications.
  • Fostered cross-functional relationships to connect employees and improve overall efficiency.

Chief Photographer

Jacque Miller Photography
08.2014 - 10.2022
  • Photographed high-quality images for various print and digital projects.
  • Performed advanced computer processing of images for assignments.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.
  • Planned and prepared for on-location and studio shoots.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Leveraged camera gear and equipment to express creative vision.
  • Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
  • Displayed portfolio to show off best work to potential clients and promote skills and value.
  • Offered image proofs to help clients choose best photos from shoot.
  • Leveraged mechanical mounting systems to improve focus and image stability.
  • Utilized various types of camera equipment to capture best possible shots.
  • Collaborated with other photographers and videographers to capture special events.
  • Customized photography strategies based on intended use and client preferences.
  • Collaborated with clients to create engaging photo albums.
  • Monitored trends in photography to stay current in industry.
  • Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.

Internal Communications Manager

South Bend Empowerment Zone
08.2021 - 06.2022
  • Worked collaboratively with South Bend Community School Corporation to develop communication plans and implement projects.
  • Selected publication pieces that most effectively represented company mission and objectives.
  • Solicited and publicized personal stories from employees to build story of company.
  • Created, wrote and revised content for company-level programs and events.
  • Recommended ways to increase employee engagement in various initiatives based on analysis of data across multiple platforms.
  • Used Canva, Adobe Suite, and Vimeo to create eloquent, visually appealing content for digital and print communications.
  • Collaborated with corporate departments to create and implement internal communications.
  • Planned and executed effective internal communications and engagement campaigns to inform employees about company initiatives.
  • Supported company-level plans through development and implementation of internal and external communication strategies.
  • Produced internal communications for company newsletter.
  • Sought feedback from employees through surveys and questionnaires.
  • Promoted company vision through announcements and communications.
  • Wrote engaging and successful press releases to control information and public opinion.
  • Drafted speeches for company employees and advised on talking points.
  • Contributed to development of company's social media presence and aligned posts to include branding and trending ideas.
  • Fostered positive relationships with company executives, district level staff and building level staff.
  • Multitasked effectively by speaking to callers and simultaneously typing information into system to maintain optimal performance levels.
  • Transitioned from periods of inactivity to immediate stress and intensity with exceptional accuracy and alertness.
  • Developed and implemented short- and long-term communications strategies.
  • Managed communications with external and internal stakeholders across entire incident lifecycle.
  • Met deadlines, exceeding expectations and effectively rolling out internal and external communications.
  • Oversaw preparation of marketing copy, images, videos, emails and other collateral.
  • Created printed marketing materials designed to drive campaigns.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Published weekly staff newsletter and maintained average open rate of over 80% for duration of 2021-2022 school year.
  • Created visually appealing publications for community partners and stakeholders to keep them informed about the school community.
  • Created and implemented proposals with budgets of over $20,000.

Graphic Designer

Jacque Miller Photography
06.2018 - 10.2022
  • Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
  • Developed creative design for marketing packages, including print materials, brochures, banners, and signs.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work for presentations.
  • Created digital image files for use in digital and traditional printing methods.
  • Applied knowledge of production to create high-quality images.
  • Put together videos for social media, advertising, and informational purposes.
  • Designed website layouts, templates, and unique branded looks.
  • Coordinated, created and scheduled content, designs, and periodic updates to company website.
  • Used Adobe Suite to create images and layouts for multiple projects.
  • Developed, implemented, and managed marketing and design of various items.
  • Created designs and collaborated with technical team to complete projects.
  • Created aesthetically-pleasing advertisements that complemented products.
  • Managed all phases of new product developments, including conceptualizing designs, managing milestones, and incorporating customer feedback.

Course Design Academy

Indiana University
02.2021 - 06.2021
  • Obtained approval of concepts by submitting rough drafts to management or to client.
  • Prepared, checked and coordinated documentation to support component design and application.
  • Interacted with project leaders and stakeholders to define requirements and generate and maintain design development documents.
  • Developed and updated maps for 7th grade English/Language Arts.
  • Designed lessons that corresponded with 7th grade ELA curriculum map.
  • Refined curriculum map and lessons based on feedback from Indiana Department of Education.

Secondary English Teacher

School City Of Hammond
08.2004 - Current
  • Consulted with teachers in various disciplines to identify and adopt successful instructional strategies.
  • Planned coursework to introduce students to Indiana Academic Standards.
  • Administered standardized tests and adaptive tests to determine comprehension rates among students.
  • Completed in-service and additional training to maintain professional growth.
  • Established appropriate deadlines and provided complete instructions for reading & writing assignments and homework.
  • Helped students develop important learning skills and good study habits useful in trade school or college education.
  • Served as language department chair and attended meetings to develop and update course curricula.
  • Tracked student progress using exams and weekly graded assignments, keeping detailed notes and working with students to identify and rectify issues.
  • Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
  • Prepared and implemented lesson plans covering required course topics.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Worked with administrators on behavioral issues to support needs of all students.
  • Cultivated relationships with parents for complete support network.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Adapted lesson plans and curricula to student interests, increasing GPAs and student engagement.
  • Explored and implemented innovative use of technology in language education.
  • Wrote grants for supplies and books for classroom use.
  • Provided personal guidance for students struggling both in and out of classrooms, maintaining professionalism while helping students feel safe.

Substitute Teacher

Gary Community School Corporation
08.2001 - 06.2004
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Took over high school math class for six months, managing all classroom assignments, student needs, and recordkeeping.
  • Took over Special Education class for five months, managing all classroom assignments, student needs, and recordkeeping.
  • Assisted students of all ability levels in developing life-long learning skills and good study habits.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Completed documentation of attendance, grades, and other required details.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Repeatedly requested as substitute teacher for classrooms by teachers based on excellent past referrals and trusted performance.
  • Developed rules and set goals to maintain order in classroom.
  • Worked with principal's office on disciplinary and safety issues.
  • Communicated with parents regarding lesson plans and upcoming activities, and provided feedback on student performance.
  • Taught diverse subjects for grades K-8, successfully delivering seamless teaching in absence of regular teacher.

Education

Endorsement - English/Language Arts-Grades 6-9

State Of Indiana

Master of Arts - Elementary Education

Walden University
Minneapolis, MN

Teaching Certification - Transition To Teaching: Elementary Education

Calumet College Of St. Joseph
Whiting, IN

Bachelor of Arts - Psychology

Bethel College
Mishawaka, IN

Skills

  • Strategic Partnerships
  • Social Media and Branding
  • Client Relations
  • Project Management
  • Copywriting
  • Digital Imagery
  • Collaboration
  • Adobe Creative Suite
  • Google Suite
  • Attention to Quality

Timeline

Interim Director -Employee Experience & Operations

South Bend Empowerment Zone
10.2022 - 07.2023

CEO

Jacque Miller Solutions
07.2022 - Current

Branding Consultant

Jacque Miller Solutions
07.2022 - Current

Internal Communications Manager

South Bend Empowerment Zone
08.2021 - 06.2022

Course Design Academy

Indiana University
02.2021 - 06.2021

Graphic Designer

Jacque Miller Photography
06.2018 - 10.2022

Chief Photographer

Jacque Miller Photography
08.2014 - 10.2022

Secondary English Teacher

School City Of Hammond
08.2004 - Current

Substitute Teacher

Gary Community School Corporation
08.2001 - 06.2004

Endorsement - English/Language Arts-Grades 6-9

State Of Indiana

Master of Arts - Elementary Education

Walden University

Teaching Certification - Transition To Teaching: Elementary Education

Calumet College Of St. Joseph

Bachelor of Arts - Psychology

Bethel College

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Jacqueline Miller