Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Miller

Greenville,South Carolina

Summary

Dedicated catering server with a strong focus on customer satisfaction, problem-solving, and teamwork. Proven ability to manage multiple tasks efficiently in high-pressure environments. Careful and diligent catering professional with solid experience in similar roles. Skilled at preparing and managing food and drink stations and buffet lines with quality-driven and service-oriented approach. Observant and level-headed with good multitasking, organizational and communication skills. Effective at handling a large number of guests in challenging settings. Looking to bring vast catering expertise to a challenging role with the opportunity for career growth. Energetic professional with background in food service. Skilled in dishwashing and cleaning with good knowledge of kitchen operations. Punctual team player with clear communication skills and flexibility to work evenings and weekends. Efficient Catering Server known for high productivity and completing tasks with precision. Specialized in guest service, food safety protocols, and event setup coordination. Excel in time management, teamwork, and adaptability to ensure seamless events and satisfied clients. Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event. Reliable Banquet Server with trained in fast and sanitary food transport. Exemplary workplace focus and physical coordination. Professional and friendly with patrons and co-workers alike. Adaptable worker familiar with FOH and BOH operations. Hardworking collaborator with background providing exceptional customer service and friendly food service to ensure guest satisfaction.

Overview

17
17
years of professional experience

Work History

Catering Server

talent management solutions
Greenville, South Carolina
08.2022 - 11.2024
  • Provided exceptional customer service during catered events and private functions.
  • Set up and arranged dining areas according to event specifications.
  • Served food and beverages efficiently to guests and clients.
  • Maintained cleanliness and organization of serving stations throughout events.
  • Assisted in inventory management of catering supplies and equipment.
  • Responded promptly to guest inquiries and special requests during events.
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Provided excellent customer service throughout the duration of an event.
  • Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
  • Set up tables with appropriate linens and silverware prior to each event.
  • Performed pre-event setup activities such as arranging chairs or tables in designated areas.
  • Communicated effectively with co-workers to ensure smooth operation during events.
  • Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
  • Assisted other servers in carrying trays of food from kitchen to dining area.
  • Collaborated with other staff members on duties assigned for each catered event.
  • Worked multi-course dinners with pre-plated foods.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Restocked supplies such as beverages, condiments, plates or glasses when necessary.
  • Ensured that all dietary restrictions were met by providing vegan, vegetarian, gluten-free, dairy-free options at each event.
  • Organized catering orders according to client specifications while adhering to health department regulations regarding food safety standards.
  • Checked catering orders for inclusion of required menu items.
  • Wrapped silverware efficiently and organized napkins for event guests.
  • Adhered to company policies concerning guest satisfaction ratings.
  • Ensured compliance with health and safety regulations at all times.
  • Assisted in the planning and execution of event logistics, ensuring seamless operations.
  • Maintained a detailed record of event specifications, including guest count and menu selections.
  • Conducted post-event evaluations to identify areas for improvement and implement changes.

server

huddle house
powdersville, sc
02.2019 - 05.2020
  • Provided friendly and efficient service to customers at a busy diner.
  • Took and processed customer orders accurately and promptly.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Handled cash transactions and operated the point-of-sale system effectively.
  • Resolved customer concerns to enhance overall dining experience.
  • Managed multiple tables while maintaining high service quality during peak hours.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.

Warehouse Worker

Southwark Metal
piedmont , sc
05.2018 - 12.2018
  • Sorted and organized inventory for easy access and retrieval.
  • Maintained cleanliness and safety standards throughout the warehouse.
  • Conducted regular inventory checks to ensure stock accuracy.
  • Collaborated with team members to streamline workflow processes.
  • Reported equipment malfunctions to ensure timely repairs and maintenance.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Assembled orders according to customer requests.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Maintained stock levels in accordance with company policies.
  • Investigated any reported problems regarding shipping errors or damages.
  • Packed boxes and stock using organizational guidelines.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.

server

applebees
Greenville, SC
02.2008 - 10.2011
  • Provided exceptional customer service in a fast-paced dining environment.
  • Delivered food and beverages efficiently to guests at tables.
  • Maintained cleanliness of dining area and adhered to safety standards.
  • Handled cash transactions accurately during busy shifts.
  • Resolved guest complaints promptly to enhance dining experience.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.

Education

GED -

Sarah E. Babb
Columbia, Sc

Skills

  • Event planning
  • Service logistics
  • Food safety compliance
  • Inventory management
  • Multi-course service
  • Customer relationship management
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Problem solving
  • Menu knowledge
  • Quality assurance
  • Guest engagement
  • Guest service
  • Station stocking
  • Sanitation standards
  • Flexible schedule
  • Strong communication skills
  • Hand-eye coordination
  • Kitchen supply organization
  • Food safety
  • Stress tolerance
  • Food allergy safety
  • Hospitality and accommodation
  • Food assembly
  • Food running skills
  • Table bussing
  • Supply restocking
  • Cleaning and sanitizing
  • Food presentation
  • Kitchen equipment safety
  • Detail-oriented
  • Cleaning skills
  • Tray passing
  • Set up procedures
  • Personal appearance standards
  • Menu memorization
  • POS operation
  • Efficient serving

Timeline

Catering Server

talent management solutions
08.2022 - 11.2024

server

huddle house
02.2019 - 05.2020

Warehouse Worker

Southwark Metal
05.2018 - 12.2018

server

applebees
02.2008 - 10.2011

GED -

Sarah E. Babb
Jacqueline Miller