Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jacqueline Moody

Jacqueline Moody

MANAGER
3466 East Kiehl Ave,AR

Summary

Dynamic leader with a proven track record at AAFES, adept in fostering team unity and driving compliance with sanitation and food safety standards. Excelled in optimizing inventory, minimizing waste, and enhancing customer satisfaction. Skilled in scheduling, mentoring, and transforming challenges into opportunities for growth. Achieved significant improvements in operational efficiency and employee engagement.

Professional food service manager with proven track record in overseeing food court operations, ensuring top-tier customer satisfaction, and driving sales growth. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Skilled in staff training, inventory management, and maintaining high standards of food safety and quality. Reliable leader with passion for creating positive dining experience while optimizing operational efficiency.

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

7
7
years of professional experience

Work History

Food Court Manager

AAFES Exchange
05.2021 - 10.2024
  • Conducted regular market research to identify emerging food trends and incorporated them into vendor menus to maintain relevance within the industry landscape.
  • Managed inventory levels effectively to minimize waste while maintaining adequate stock levels for uninterrupted service delivery.
  • Maintained compliance with health and safety regulations through regular inspections and employee training sessions on safe food handling practices.
  • Fostered a strong sense of community among food court employees by organizing team-building activities and recognizing outstanding performance.
  • Maintained professional, organized, and safe environment for employees and patrons
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Restaurant General Manager

AAFES
11.2017 - 05.2021
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Education

Associate of Science - General Studies

Kaplan University
St Louis, MO
05-2015

Skills

  • Scheduling and staffing
  • Ordering and purchasing
  • Sanitation standards
  • Food safety compliance

Timeline

Food Court Manager

AAFES Exchange
05.2021 - 10.2024

Restaurant General Manager

AAFES
11.2017 - 05.2021

Associate of Science - General Studies

Kaplan University
Jacqueline MoodyMANAGER