Jacqueline Morales
Fort Pierce,USA
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
21
21
years of professional experience
4
4
Certification
Work History
Data Researcher
The Work Institute
Remote
12.2022 - Current
- Conduct (stay, orientation, and exit) interviews for multiple companies, Communicate through emails to respondents to schedule appointments
Babysitter
Quality Nanny
Florida
01.2022 - Current
- Back up childcare for different families in a two hour driving distance, Infant care including feeding, changing, tummy-time, and walks, Toddler care including feeding, changing, potty care, walks, and park play, Multiples care for siblings following schedules, Child care including games, homework help, and cooking meals
Office Assistant
Your Personalized Care Services, LLC
Port Saint Lucie, FL
03.2023 - 05.2023
- Data entry, Scheduling staff, Interviewing potential staff, Orienting new staff, Filing, Correspond with staff, clients, and potential staff, Advertising jobs
Data Researcher
CaptureISG
Stuart, FL
06.2021 - 11.2022
- Taking incoming and outgoing calls, Conducting exit, stay, and onboarding interviews, Coherently and professionally taking down the input of the interviewees, Working on multi-system platform
Case Investigator
Public Consulting Group
Remote
01.2021 - 06.2021
- Calling COVID patients, Maintaining Trackers, Mock calls with new tracers
Executive Summaries
Public Consulting Group
Remote
10.2020 - 01.2021
- Calling PCG and Traveler contacts, Maintaining Trackers, Mock calls with new tracers
Business Consultant
My Divine Beauty
New York, NY
02.2018 - 03.2020
- Assist with answering phones, Scheduling clients, Promoting and creating ads for services, Assisting with events, Provide documents and consulting on business growth
Owner
MJS Care Services
New York, NY
01.2012 - 02.2019
- Performed all housekeeping duties, Grocery shopping in person and online for family, Arranging playdates, Reading, playing, taking to the park, feeding, changing, bathing, brushing the toddler's teeth, Assisting with homework, Maintained list of household items and food
Receptionist and Administrative Assistant
Chen Skincare and Spa
Bronx, NY
01.2009 - 01.2019
- Answering phones, email and social media correspondence, Scheduling appointments for clients, Cleaning and maintaining store front and spa rooms
Individual Nanny and Daycare Services
Private Caregiving Services
New York, NY
01.2007 - 01.2012
- Pick up children from after school, Travel with children to weekend and after school activities such as soccer, kidville, birthday parties, Prepare healthy meals, Provided overnight as well as live- in weekend care, Catered certain holidays for the family, Light housekeeping, laundry and general tidying of the home, run errands for parents; grocery shopping, organizing and unpacking packages
Medical Biller
Jacven medical billing
Yonkers, NY
01.2008 - 01.2010
- Billing, Medicare billing, Data entry, Client correspondence to recover outstanding bills, Office staff scheduling
Medical Biller
SJ Medical billing
East Stroudsburg, PA
01.2003 - 01.2008
- Billing, Medicare billing, Data entry, Client correspondence to recover outstanding bills
Skills
- Onboarding
- Records Maintenance
- Professional Development
- Data Analyzing
- Onboarding and Training
- Document Management
- Background Checks
- Recruitment
- Talent Recruitment
- Child Supervision
- Personal Hygiene Assistance
- Meal Preparation
- Lesson Plan Development
- Activity Planning
- Field Trip Planning
- Early Childhood Education
- Dietary Requirements
- Child Development
- Toilet Training
- Reading Skills
- Safety Awareness
- Safety Understanding
- Behavior Management Techniques
- Age-Appropriate Activities
- Sanitation Understanding
- Creative Arts Talent
- Early Childhood Knowledge
- Group Management
- Files and Records Management
- Clerical Support
- Multitasking and Organization
- Commercial and Private Insurance
- Records Management
- HIPAA Compliance Certification
- Medical Transcription
- HIPAA Compliance
- Information Inputting
- Critical Thinking
- Database Systems
- Electronic Claims
- Medical Billing
- Medical Record Security
- Medical Terminology
- Electronic Health Record Software
- Medisoft
- Data Entry
- ICD-9
- Medical Coding Understanding
- Medicaid and Medicare Knowledge
- Work Prioritization
- Business Development
- Resources Allocation
- Strategic Planning
- Financial Management
- Customer Service
- Quality Assurance
- Project Management
- Sales Oversight
- Employee Training
- Business Administration
- Business Planning
- Staff Management
- Talent Allocation
- Contract Management
- Employee Development
- Sales Development
- Strategic Decision-Making
- Negotiation and Persuasion
- Business Marketing
- Operations Management
- Negotiation
- Team Collaboration and Leadership
- Cost Control and Budgeting
- Financial Planning
- Budget Control
- Vendor Relationship Management
- New Business Development
- Driven and Determined
- Relationship Building
- Professional Networking
- Issue Resolution
- Policies and Procedures Development
- Cost Analysis and Savings
- Work Planning and Prioritization
- Trends Analysis
- Staffing Oversight
- Start-Up Operations
- Staff Hiring
- Sales Strategics
- Task Delegation
- Purchasing and Planning
- Attention to Detail
- Consulting
- Customer Relations
- Sales Planning
- Cost Reduction
- Business Analysis
- Planning and Execution
- Customer Service Management
- Strategic Development
- Revenue Generation
- Continuous Improvement
- Vendor Collaboration
- Distribution Management
- Account Retention
- Performance Improvement
- Solution Implementation
- Negotiation Competency
- Scheduling
- Invoice Processing
- Project Planning
- Meeting Planning
- Spreadsheet Management
- Travel Coordination
- Administrative Support
- Call Handling
- Database Management
- Event Preparation
- Supply Management
- Calendar Management
- Office Administration
- File Maintenance
- Mail Handling
- Contract Preparation
- Proofreading
- Patient Charting
- Payment Processing
- Time Management
- Positive Attitude
- Self-Starter
- Travel Administration
- Documentation and Reporting
- Strong Interpersonal Skills
- Front Office Management
- Prioritizing Work
- Resource Coordination
- Scheduling Meetings
- Appointment Scheduling
- Report Analysis
- Human Resources Management (HRM)
- Complex Problem-Solving
- Spreadsheet Creation
- [Number] Wpm Typing Speed
- Schedule Management
- Professional and Mature
- Meticulous Attention to Detail
- Quickbooks
- Report Development
- Social Media and Promotions
- Customer Relationship Management (CRM)
- Organizing and Categorizing
- Digital File Management
- Advanced MS Office Suite Knowledge
- Social Media Knowledge
- Delivery Scheduling
- Event Planning
- Mail Sorting and Distribution
- Multi-Line Phone Proficiency
- Valid Driver's License
- Filing and Data Archiving
- Office Management
- Resourceful
- Compensation and Benefits
- Conference Planning
- Supply Restocking
- Excel Spreadsheets
- Strong Problem Solver
- Dedicated Team Player
- Bathing and dressing
- Age-appropriate activities
- Routine management
- Meal planning and preparation
- Administering medicines
- Dependability
- Meal and snack times
- Childcare
- Playing puzzles and games
- Maintaining safe environment
- Monitoring screen time
- Time management
- Upholding discipline rules
- Planning physical activities
- Managing routines
- Child development
- Following directions
- Licensed driver
- Multi-line phone talent
- Staff education and training
- Professional telephone demeanor
- Administrative support
Languages
Spanish
Limited
English
Native/ Bilingual
ASL
Limited
Japanese
Elementary
French
Elementary
Certification
- CPR Certification
- Certified First Aid - 2022
- HIPAA Training - 2023
- Sign Language Training - 2020
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Office Assistant
Your Personalized Care Services, LLC
03.2023 - 05.2023
Data Researcher
The Work Institute
12.2022 - Current
Babysitter
Quality Nanny
01.2022 - Current
Data Researcher
CaptureISG
06.2021 - 11.2022
Case Investigator
Public Consulting Group
01.2021 - 06.2021
Executive Summaries
Public Consulting Group
10.2020 - 01.2021
Business Consultant
My Divine Beauty
02.2018 - 03.2020
Owner
MJS Care Services
01.2012 - 02.2019
Receptionist and Administrative Assistant
Chen Skincare and Spa
01.2009 - 01.2019
Medical Biller
Jacven medical billing
01.2008 - 01.2010
Individual Nanny and Daycare Services
Private Caregiving Services
01.2007 - 01.2012
Medical Biller
SJ Medical billing
01.2003 - 01.2008