Jacqueline Moreno

same as rio bravo

• Checked guests' identification before serving alcoholic beverages.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Increased sales significantly by upselling higher-end products to customers.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Answered customers' questions, recommended items, and recorded order information.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Bussed and reset tables to keep dining room and work areas clean.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Cultivated warm relationships with regular customers.
• Served food and beverages promptly with focused attention to customer needs.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
• Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
• Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Bussed and reset tables to keep dining room and work areas clean.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Processed orders and sent to kitchen employees for preparation.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Inspected dishes and utensils for cleanliness.
• Increased sales significantly by upselling higher-end products to customers.
• Checked guests' identification before serving alcoholic beverages.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.