Computer-literate professional, adapts quickly to new software and programs. Ability to handle a fast paced environment, organizing and maintaining multiple tasks efficiently.
Overview
9
9
years of professional experience
Work History
Detention Officer
Montgomery County Sheriff's Department
09.2014 - Current
Processed visitors and attorneys arriving to see prisoners.
Facilitated video arraignment processes as part of judicial process.
Created and maintained arrest files on inmates processed through jail.
Managed multiple tasks.
Answered large volume of incoming calls daily from the general public.
Maintained flow of documents received and served through appropriate clerks up to judges and back to final destination.
Processed workflows related to specific areas of court processes. Mainly Probable Cause Court.
Worked flexible hours; night, weekend, and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Actively listened to the public, handled questions/concerns quickly and escalated major issues to supervisor.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Processed payments for fines and bonds, maintained accurate drawers, and issued receipts.
Maintained court dockets and updated disposition of cases after court hearings and trials.