Jacqueline Murcko

• Created contracts for all incoming install jobs
• Handled billing for deposits and final payments.
• Create purchase orders to order parts and equipment for install jobs
• Collaborated with warehouse team to ensure precision in equipment deliveries.
• Processed job invoices as per contract terms.

• Addressed and resolved monthly inventory count variances.
• Oversaw management of records within the department.
• Purchased new supplies in line with projections and current inventory levels.
• Managed return work cases for technicians.
• Arranged all return tasks with corresponding parts for efficiency.

Hot Tops, LLC

• Handled most incoming business and client requests for information.
• Compared vendor prices and negotiated for optimal savings.
• Communicated with customers and addressed inquiries, appointment requests and billing questions.
• Performed billing, collection and reporting functions for office.
• Oversaw office and warehouse inventory activities, including ordering and requisitions, stocking and shipment receiving.
• Checked in all incoming shipments for inventory and products for customer orders.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Kept physical files and digitized records organized for easy updating and retrieval by employees.
• Received, screened and routed incoming calls.
• Prepared vendor invoices and processed incoming payments.
• Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
• Coordinated and maintained office organization to keep everything efficient, organized and professional.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Managed multiple tasks and met time-sensitive deadlines.

• Handled all incoming and outgoing orders for www.sikorskystore.com
• Oversaw most inventory activities, including ordering, stocking products and supplies.
• Interacted with customers professionally by phone, email or in-person to provide information.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.