Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacqueline Naito

Los Angeles,CA

Summary

A former student-athlete with a strong work ethic and proven success in fast-paced, high-pressure environments. Experienced in planning and executing events from concept to completion, with a focus on attention to detail, creative problem-solving, and seamless execution. Skilled in vendor relations, team coordination, and driving attendee engagement through innovative marketing strategies. Ready to apply event planning expertise to deliver memorable experiences and drive business success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Athletic Special Events Intern

Mt. SAC
09.2024 - Current
  • Supported the planning and execution of large-scale sporting events, managing logistics for up to 20,000 participants and ensuring smooth operations and a high-quality experience for all attendees.
  • Designed and implemented promotional materials (posters, event schedules) and managed email communications, driving a 15% increase in participant engagement and boosting event attendance.
  • Coordinated event logistics, including scheduling, resource allocation, and vendor management, ensuring flawless execution and positive feedback from participants.
  • Collaborated with cross-functional teams (volunteers, vendors, sponsors) to streamline event processes, ensuring seamless coordination and enhancing operational efficiency.
  • Captured high-quality event photos, contributing to post-event content and promotional materials for future marketing efforts and event visibility.

GSJA

City of LA Department of Recreation and Parks
03.2024 - Current
  • Provided exceptional customer service to 100+ guests daily, assisting with event-related inquiries, including tee times, event bookings, and course details, ensuring a seamless experience for golfers and event participants.
  • Supported the execution of golf events by handling logistics such as booking tee times, managing registrations, and assisting with event setup, contributing to a 20% increase in event attendance.
  • Utilized strong communication and interpersonal skills to engage with members, guests, and staff, maintaining a 95% satisfaction rate based on guest feedback surveys.
  • Adapted to fast-paced environments by managing multiple golf events and activities simultaneously, ensuring smooth execution and maintaining high levels of efficiency and customer satisfaction.

D1 Women's Waterpolo Team

Intercollegiate Athletics
08.2022 - 05.2023
  • Coordinated and participated in philanthropy events, engaging with 50+ participants and contributing to successful fundraising efforts for local causes, demonstrating strong community engagement and organizational skills.
  • Fostered team spirit and unity through effective communication and leadership, resulting in stronger interpersonal relationships and a 15% improvement in team morale (based on team feedback).
  • Demonstrated goal-oriented focus by consistently exceeding personal and team performance goals, contributing to a 30% increase in overall team success, including games won and points scored.
  • Led team to improved performance, fostering strategic thinking and team cohesion, while balancing rigorous training with academic excellence, maintaining a GPA of 3.9

Retail Sales Associate

Moskatels
03.2017 - 11.2023
  • Fostered positive relationships with a diverse clientele, engaging with 50+ individuals daily and providing outstanding customer service, consistently receiving high praise for communication and problem-solving abilities.
  • Maintained organized sales floor operations and managed an inventory of 1,000+ merchandise items, ensuring accuracy and efficient stock management, contributing to reduced stock discrepancies and improved inventory flow.
  • Exceeded monthly sales targets through strategic product recommendations, consistently surpassing goals and contributing to the store's overall performance and growth.
  • Created visually compelling merchandise displays, driving an increase in foot traffic and improving product visibility, leading to higher sales of key merchandise items.

Education

Bachelor of Science - Kinesiology

California State University, Fullerton
Fullerton, CA
05.2023

Skills

  • Guest Management
  • Event Management
  • Customer Relations & Retention
  • Budget Management
  • Organizational Skills
  • Project Management
  • Leadership Development
  • Problem-Solving
  • Event Logistics
  • Detail Oriented
  • Creativity
  • Teamwork

Certification

  • [Google Data Analytic Specialization][Google] [2024]
  • [Introductions to Financial Accounting] [Coursera][2024]
  • [Social Media Marketing] [Hubspot Academy] [2024]
  • [Google Data Analytics Certificate] [Coursera] [2024]
  • [Fundamentals of digital marketing] [Google] [2023]

Timeline

Athletic Special Events Intern

Mt. SAC
09.2024 - Current

GSJA

City of LA Department of Recreation and Parks
03.2024 - Current

D1 Women's Waterpolo Team

Intercollegiate Athletics
08.2022 - 05.2023

Retail Sales Associate

Moskatels
03.2017 - 11.2023

Bachelor of Science - Kinesiology

California State University, Fullerton

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Jacqueline Naito