Summary
Overview
Work History
Education
Skills
References
Timeline
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Jacqueline Nedderman

Rohnert Park,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Medical Records Clerk

California Orthopedics & Spine
Novato, CA
05.2022 - Current
  • Processed incoming medical records requests.
  • Entered data into electronic health record systems.
  • Scanned paper records into digital format.
  • Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
  • Retrieved patient medical records in response to requests from authorized personnel.
  • Updated patient files with new medical information as needed.
  • Scanned and validated medical records for upload.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Scanned incoming documentation.
  • Kept department clean, organized and professional.
  • Processed and invoiced records requests from patients, providers and third parties.

Daycare Provider

Nedderman Family Daycare
Cotati, CA
01.2019 - 08.2019
  • Organized activities such as games and outdoor play to encourage physical development.
  • Prepared meals and snacks for the children according to their individual dietary needs.
  • Provided a safe, nurturing and stimulating environment for the children.
  • Kept detailed records of daily activities and health information regarding each child.
  • Established positive relationships with the families by communicating regularly about their children's progress.
  • Followed strict guidelines set forth by state licensing agencies concerning health regulations.
  • Maintained safe play environment.
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.

Medical Assistant

Mt. Tam Orthopedics
Larkspur, CA
04.2006 - 02.2017
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Organized patient charts before each day's clinic sessions began.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Scheduled appointments for patients via phone and in person.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Explained treatment procedures and physicians' instructions.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Assisted back office patient processes to reduce office wait times.

Education

High School Diploma -

Petaluma High School
Petaluma, CA
06-2005

Skills

  • Medical Terminology Understanding
  • Document Scanning
  • Written and Verbal Communication
  • Medical Records Management
  • HIPAA Compliance
  • Paperwork Processing
  • Scheduling Appointments

References

References available upon request.

Timeline

Medical Records Clerk

California Orthopedics & Spine
05.2022 - Current

Daycare Provider

Nedderman Family Daycare
01.2019 - 08.2019

Medical Assistant

Mt. Tam Orthopedics
04.2006 - 02.2017

High School Diploma -

Petaluma High School

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Jacqueline Nedderman