Summary
Overview
Work History
Education
Skills
Timeline
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Jacqueline Nieto

DeSoto,TX

Summary

Dynamic Sales Business Manager with a proven track record at Dillard's, excelling in team management and market analysis. Successfully developed sales strategies that enhanced market share and maximized profits. Adept at training staff and resolving customer issues, fostering a collaborative environment while driving performance and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Sales Business Manager Home Department

Dillard's
Cedar Hill, Texas
02.2025 - Current
  • Supervised team of sales representatives, facilitating guidance, support, and coaching as required.
  • Analyzed market trends to identify new business opportunities and target areas.
  • Trained junior staff on best practices in sales techniques and customer service.
  • Resolved escalated customer complaints in a timely manner.
  • Developed and implemented sales strategies to increase market share and maximize profits.
  • Maintained up-to-date records of all completed interior design tasks.
  • Provided technical advice regarding interior design elements such as color schemes or product selection.
  • Researched new trends in interior design styles that could be incorporated into projects.

Fashion Stylist

Own Business
Dallas, Texas
01.2025 - Current
  • Collaborated with clients to identify style preferences and trends.
  • Developed seasonal lookbooks to showcase outfit inspirations.
  • Researched fashion trends to stay updated on industry developments.
  • Provided one-on-one consultations to enhance client confidence in styling choices.

Human Resources Intern

Kroger Fulfillment Center
Dallas, TX
09.2024 - 11.2024
  • Company Overview: Kroger | Dallas, TX
  • Organized and maintained employee records, including filing corrective actions and termination documentation, ensuring compliance with company policies.
  • Drafted and sent termination emails while adhering to confidentiality and company guidelines.
  • Assisted associates with HR-related matters, including addressing questions about policies, benefits, and procedures to ensure clarity and satisfaction.
  • Kroger | Dallas, TX

Cashier and Team Member

Forever 21
Cedar Hill, TX
01.2020 - 02.2022
  • Resolved customer disputes through effective communication and problem-solving skills.
  • Guided team members in operational procedures, enhancing collaboration and efficiency.
  • Facilitated onboarding by explaining store policies to new hires, promoting integration.
  • Assisted customers with styling choices and product selections to enhance shopping experience.
  • Styled outfits for clients based on personal preferences and current trends, boosting satisfaction.

Education

Bachelor of Business Administration -

Liberty University
Lynchburg, VA
09.2025

Skills

  • Team management
  • Market analysis
  • Customer service
  • Employee training
  • Sales strategy
  • Time management
  • Sales team training
  • Project management

Timeline

Sales Business Manager Home Department

Dillard's
02.2025 - Current

Fashion Stylist

Own Business
01.2025 - Current

Human Resources Intern

Kroger Fulfillment Center
09.2024 - 11.2024

Cashier and Team Member

Forever 21
01.2020 - 02.2022

Bachelor of Business Administration -

Liberty University