Summary
Overview
Work History
Education
Skills
Timeline
Babysitter

Jacqueline Nijak

Springboro,OH

Summary

Dynamic leader with proven team leadership and problem-solving skills honed at Tropical Smoothie Cafe. Excelled in maintaining high customer satisfaction through effective complaint resolution and meticulous cash handling. Demonstrated strong verbal communication and a positive attitude, ensuring a safe and productive environment. Achieved significant improvements in daily operations efficiency and employee training effectiveness.

Overview

6
6
years of professional experience

Work History

Shift Leader

Tropical Smoothie Cafe
01.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Babysitter

Self Employed Services
09.2018 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Education

Springboro High School
Springboro, OH

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Customer service focus
  • Flexible Schedule

Timeline

Shift Leader

Tropical Smoothie Cafe
01.2023 - Current

Babysitter

Self Employed Services
09.2018 - Current

Springboro High School
Jacqueline Nijak