Jacqueline Olmos

WEEKLY

• Monitor the Special Markets inbox daily.
• Distribute weekly Mailchimp blast to reps, including but not limited to key title highlights, seasonal promotions, and sales materials.
• Weekly meeting updates should cover:
• Rep sales performance and new account opportunities.
• Highlights of incremental independent sales.
• Rep group updates (e.g., staffing changes, trade show updates)
• Gift lines, marketing materials distributed (e.g., sell sheets, fixture updates, ad placements), and rep or account distributions.

MONTHLY

• Confirm that all Markettime (rep agency sales portal) feeds are up to date.
• Review monthly progress reports and conduct monthly touch base with reps:
• Identify rep-managed key accounts that show significant decline and contact reps for feedback.
• Provide positive feedback to reps for accounts that are performing well.
• Brainstorm strategies to increase sales with these accounts further.
• Set goals and focus titles for reps.
• Review key account sales in each territory to ensure there are no overlooked opportunities.
• If title gaps are identified, send samples directly to buyers and follow up with reps.

QUARTERLY

• Distribute an account report that includes customer contact information and sales data.

SEASONALLY

• Assist in creating the seasonal gift catalog.
• Present seasonal updates to rep agencies.
• Organize direct-to-account mailings:
• The top 2,000 accounts should receive a copy of the gift catalog.
• Review focus title lists seasonally and send direct mailings for specific categories throughout the season.
• Collect seasonal sample requests from reps.

Show Season:

• Request a scan of all showroom exhibit spaces 6 weeks before the start of gift shows.
• Replace any missing backlist or advances.
• Send mockups for key titles if finished copies are unavailable.
• At showrooms, review key titles for the season and discuss terms/promotions with reps.
• Prepare hardware (scanners and iPads) to take orders at the show.
• NY NOW: Coordinate the Javits Center show, including ordering display books, ordering fixtures if necessary, and organizing/attending setup.

• Manage Key accounts and drive sales growth by expanding our portfolio of book-loving customers
• Drive sales growth by expanding the portfolio of customers and markets
• Liaise with clients and internal stakeholders to create, negotiate, and close sales
• Foster long-standing customer relationships through a high level of interaction
• Understand client needs, make recommendations for new ideas and develop appropriate proposals for products that meet identified client needs
• Develop and maintain close relationships with internal stakeholders in editorial, marketing, production, and technology departments to ensure solutions are executed on time, on budget and to the customer’s satisfaction
• Present and secure orders for all Sourcebooks titles at accounts indicated above
• Establish placement as well as monthly, quarterly, and annual goals based on projections for frontlist titles as well as a summary of backlist
• Conduct business reviews with key accounts
• Maintain files for all accounts including primary contacts, key contacts, sales reports, ad allowances/coop, promotions, routing guides etc
• Monitor the Special Markets inbox daily
• Distribute weekly Mailchimp blast to reps, including but not limited to key title highlights, seasonal promotions, and sales materials
• Confirm that all Markettime (rep agency sales portal) feeds are up to date
• Review monthly progress reports and conduct monthly touch base with reps
• Distribute an account report that includes customer contact information and sales data
• Assist in creating the seasonal gift catalog
• Present seasonal updates to rep agencies
• Organize direct-to-account mailings: of the top 2,000 accounts should receive a copy of the gift catalog
• Request a scan of all showroom exhibit spaces 6 weeks before the start of gift shows

• Work with employees at all levels of ReaderLink as well as customers, publishers, and licensors to drive business
• Prepare and review sales analysis for purchasing decisions
• Compile and execute a profitable promotional schedule for customers
• Negotiate terms with publishers
• Create presentations based on trends and upcoming events/new releases for customers
• Manage within titles a certain category in regard to terms of sale, assortments, distribution, and supporting sales teams

• Manage co-op and promotional spend for retail accounts, optimizing available co-op funds to maximize sales and support merchandising initiatives
• Negotiate promotional funding with publishers, including co-op and special terms
• Maintain publisher and retailer checkbooks, running reports and updating projections
• Work with Product Managers and Account Executives to fund and execute promotional opportunities, advertisements, outplacement vehicles, and book events

• Plan and coordinate outreach and marketing efforts with publishers
• Conduct competitive research and update strategies and budgets to reflect needs
• Create quarterly presentations from publishers to present to all retailers
• Host promotional meetings to discuss the overall status of accounts

• Assist in developing strategies to promote a product; help in identifying the target audience of a product and check the efficiency of the implemented product development
• Supervise the production, distribution, and inventory of a product and analyze all aspects of marketing and production, such as analyzing competitors and statistical reports
• Maintain and merchandise JDA POGS depending on quarterly changes and changeover dates

• Lead sales floor management and operations to maximize volume potential and achieve sales and KPI goals
• Assist in leading sales education efforts by training, developing, and coaching associates on product trend and selling behavior strategies
• Motivate, coach, and develop the store team to achieve sales and productivity goals
• Assist in the recruiting and interviewing process for available part-time specialist positions

• Supervised a team of 8 associates
• Managed payroll and schedules

• Provide customer service to an average of 80 customers during a 10-hour shift, including responding to requests, providing medications, and accepting payments
• Update and maintain medical information for 200+ patients, including medications and medical history
• Build relationships with patients and ensure their health questions are answered

• Assisted customers with tax filing by entering W2, tax, and dependent information and verifying accuracy of information prior to submission
• Examined and verified the accuracy of tax information for an average of 100 tax returns per season
• Provided data entry of customer information into the accounting database
• Contacted the IRS for customers interested in a loan prior to the tax season

• Worked on the sales floor, fitting rooms, and cash registers
• Merchandised incoming garments and ensured the store looked attractive