Jacqueline Ortuno
Azusa ,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Kitchen Lead
Chick Fill A
West Covina
09.2020 - Current
- Organized kitchen staff shifts and coordinated daily tasks for efficient workflow.
- Verified food preparation and cooking standards to ensure quality control.
- Maintained accurate records of inventory, supplies, and orders.
- Trained new employees in food safety protocols and kitchen operations.
- Monitored food temperature during storage, preparation, and service.
Receptionist
Cosmetic laser dentistry
San Dimas , CA
06.2022 - 11.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled appointments and maintained and updated appointment calendars.
Receptionist
United Medical Imaging
West Covina , CA
01.2022 - 05.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
Kitchen Lead
Chick-fil-A
Azusa , CA
05.2017 - 06.2020
- Verified food preparation and cooking standards to ensure quality control.
- Organized kitchen staff shifts and coordinated daily tasks for efficient workflow.
- Trained new employees in food safety protocols and kitchen operations.
- Monitored food temperature during storage, preparation, and service.
- Reviewed employee performance evaluations to identify areas for improvement.
Education
Certificate - Medical Administrative Assistant
Charter College - Lancaster
Lancaster, CA10-2021
High School Diploma -
Azusa High School
Azusa, CA06-2016
Skills
- Data Entry
- Scheduling
- Multi-line telephone skills
- Office Administration
- Positive and professional
- Organization skills
- Multitasking and prioritization
Languages
Spanish
Professional
Timeline
Receptionist
Cosmetic laser dentistry
06.2022 - 11.2022
Receptionist
United Medical Imaging
01.2022 - 05.2022
Kitchen Lead
Chick Fill A
09.2020 - Current
Kitchen Lead
Chick-fil-A
05.2017 - 06.2020
Certificate - Medical Administrative Assistant
Charter College - Lancaster
High School Diploma -
Azusa High School
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