Summary
Overview
Work History
Education
Skills
Timeline
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Jacqueline Ortwein

Buffalo,NY

Summary

Dynamic and detail-oriented professional with extensive experience at Materion Advanced Materials. Proven expertise in machine operation and packaging, quality control inspection, and problem-solving. Recognized for enhancing productivity through effective organization and time management. Committed to safety and compliance, with strong skills in equipment operation and teamwork. Passionate about delivering exceptional results in fast-paced environments.

Dynamic individual with hands-on experience in machine operation and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Seasoned Machine Operator offering experience in high-volume assembly line production. Dedicated to rigorous inspection with commitment to follow-through and preventive maintenance. Knowledgeable in use of equipment, tools and CNC logic.

Overview

6
6
years of professional experience

Work History

Package Handler

Materion Advanced Materials
01.2021 - Current
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Communicated with supervisors about delays or other issues with shipments.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Surrounded items in cling film, bubble wrap and tape to protect from damage.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Helped train new employees in safe practices procedures.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Passionate about learning and committed to continual improvement.

Machine Operator II

Materion Advanced Materials
06.2022 - 08.2024
  • Complied with company and OSHA safety rules and regulations.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Suggested specific ideas for process, productivity and safety improvements.
  • Operated and controlled Alkaline Cleaners, Stamping Machine and measuring equipments such as Micrometers, calipers.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Placed orders for materials and equipment with vendors.
  • Assessed readings from recording heat instruments, and other indicators and watched for warning signals.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Focused on fostering positive interactions and creating collaborative environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Excellent communication skills, both verbal and written.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.

Order Fulfillment Associate

The Home Depot Store
06.2020 - 06.2022
  • Processed daily orders through multi-carrier manifest system.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Followed procedures at all times for personal and team safety.
  • Entered and updated data, ran reports and identified variances for accurate recordkeeping product movements.
  • Followed SOPs to avoid mix-ups and damages to orders.
  • Trained new associates on basic and advanced shipment procedures.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Planned and scheduled projects and directly performed installations.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Interacted with guests in friendly and knowledgeable way.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Greeted store customers and discussed needs.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Supervised and trained new staff in performing census.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Picked and packed order items.

Cashier

The Home Depot Store
06.2019 - 06.2020
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Seasonal Worker

Victoria's Secret & PINK
11.2019 - 02.2020
  • Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
  • Cleaned, closed, and secured store at end of shift.
  • Assisted customers with selecting clothing items and accessories based on individual needs.
  • Greeted customers, identified needs and provided product advice.
  • Maintained organized store environment to foster pleasant shopping experiences.
  • Restocked shelves and organized displays in alignment with merchandising standards.
  • Displayed and organized products in store to help customers locate products easily.
  • Maintained loss prevention standards by monitoring and observing customers on sales floor.
  • Operated cash register to complete cash, check and credit card transactions.

Education

High School Diploma -

Charter School For Applied Technolgies
Buffalo, NY
06-2019

Skills

Truck loading and unloading

  • Product packing
  • Shipping and receiving
  • Quality control inspection
  • Inventory management
  • Shipping documentation
  • Fragile item handling
  • Order Picker, Ballymore, forklift, reach truck operation certification
  • OSHA compliant
  • Heavy lifting
  • Multitasking
  • Organization and time management
  • PPE compliance
  • Computer skills

Timeline

Machine Operator II

Materion Advanced Materials
06.2022 - 08.2024

Package Handler

Materion Advanced Materials
01.2021 - Current

Order Fulfillment Associate

The Home Depot Store
06.2020 - 06.2022

Seasonal Worker

Victoria's Secret & PINK
11.2019 - 02.2020

Cashier

The Home Depot Store
06.2019 - 06.2020

High School Diploma -

Charter School For Applied Technolgies