Summary
Overview
Work History
Education
Skills
Timeline
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Jacqueline Paige

Sourcing Professional
Chicago,IL

Summary

I have a background in talent sourcing and resource allocation. Knowledgeable Technical Specialist successful at setting up servers, desktops, laptops and mobile devices. Trains users and configures protocols to maximize security, usability and performance. Offering 20 years of IT experience.

Overview

42
42
years of professional experience

Work History

Technical Specialist

TaylorMade Sourcing Solutions
Chicago, IL
01.2018 - Current
  • Trained users on desktops, laptops and mobile devices.
  • Completed troubleshooting and diagnostics on company resources.
  • Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
  • Installed and updated computer hardware and software.
  • Developed internal best practices, resources and training materials to support IT staff in corporate performance improvement initiative.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
  • Collaborated with client and interdepartmental peers to transform client requirements into turnkey solutions.
  • Assessed business needs and problem areas to create focused solutions increasing productivity by 30%..
  • Assessed business needs and problem areas to create focused solutions like improve workflow system.
  • Communicated employee feedback and observational discoveries to senior officials, advocating for needed technical changes and protocols.

Logistics Assocate

Bloomingdales Department
Chicago, IL
10.1988 - 05.2022
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Generated documentation and information required for customer shipments.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Liaised between warehouse personnel and customer to facilitate account and operational needs.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
  • Produced weekly status reports detailing logistic operations and problems.
  • Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
  • Worked flexible hours across night, weekend and holiday shifts
  • Created plans and communicated deadlines to complete projects on time
  • Received and processed stock into inventory management system
  • Successfully maintained clean, valid driver's license and access to reliable transportation

Sourcing Professional

TaylorMade Sourcing
Chicago, IL
04.2014 - 01.2018
  • Developed productive relationships with key account holders.
  • Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
  • Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
  • Supervised human resources functions.
  • Assessed areas of service concern and developed improvement plans.
  • Authorized purchase orders and consumables through.
  • Identified cost-effective vendors and set up favorable contracts.
  • Collaborated with team members to achieve target results
  • Created plans and communicated deadlines to complete projects on time
  • Proved successful working within tight deadlines and fast-paced atmosphere

Education

Master of Science - Health Administration

Kaplan University
Davenport, IA

Bachelor of Arts - Merchandising And Buying Operations

Loyola University of Chicago
Chicago, IL

Skills

  • Technical Communication Skills
  • Product Reliability
  • Customer Inquiries
  • Agent Collaboration
  • Asset Tracking
  • Operational Efficiency
  • Service Dispatching

Timeline

Technical Specialist

TaylorMade Sourcing Solutions
01.2018 - Current

Sourcing Professional

TaylorMade Sourcing
04.2014 - 01.2018

Logistics Assocate

Bloomingdales Department
10.1988 - 05.2022

Master of Science - Health Administration

Kaplan University

Bachelor of Arts - Merchandising And Buying Operations

Loyola University of Chicago

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Jacqueline PaigeSourcing Professional