Jacqueline Partida-Hargust

Delivered exceptional customer service in a high-volume call center environment, handling 40+ calls per shift while maintaining a 100% customer satisfaction rating. Skilled in managing customer accounts, resolving issues, and identifying root causes to improve operations. Provided product recommendations, billing and payment guidance, and basic technical support for mobile products. Consistently praised for professionalism, efficiency, and the ability to guide conversations to effective resolutions while delivering positive customer experiences.

Provided high-quality customer service in a fast-paced call center, handling 40+ calls per shift while maintaining a 100% satisfaction rating. Managed customer accounts, resolved issues, offered product recommendations, and delivered billing and basic technical support efficiently.