Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacqueline Perez

Channelview,TX

Summary

Customer-focused, performance-driven individual with extensive experience and verifiable success in the areas of communication, clinical, and billing. Proven ability to enhance clinic efficiency and ensure compliance with HIPAA regulations. Skilled in phlebotomy and fostering strong patient relationships through exceptional communication. Committed to delivering high-quality healthcare.

Overview

5
5
years of professional experience

Work History

Medical Assistant/ NCT

Next Level Urgent Care
03.2023 - 08.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
  • Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.

Medical Assistant

Synergenx
05.2020 - 10.2021
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.

Medical Assistant

Concentra Urgent Care
10.2021 - 03.2023

Assisted in patient care and medical procedures.

  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

Education

Nationally Registered Certified Medical Assistant

The College of Health Care Professions
TX
05.2020

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Vital signs monitoring
  • Patient-focused care
  • Phlebotomy

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant/ NCT

Next Level Urgent Care
03.2023 - 08.2025

Medical Assistant

Concentra Urgent Care
10.2021 - 03.2023

Medical Assistant

Synergenx
05.2020 - 10.2021

Nationally Registered Certified Medical Assistant

The College of Health Care Professions
Jacqueline Perez