Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jacqueline Petersen

Kewadin,MI

Summary

Dynamic professional with extensive experience in Zoning Administration at Torch Lake and Milton Townships. Proven ability to manage document processes while ensuring regulatory compliance. Recognized for exceptional customer service and strong organizational skills. Adaptable and dependable, consistently fostering positive relationships and contributing to team success in fast-paced environments.

Work History

Zoning Administration

Torch Lake Township
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Deputy Clerk

Torch Lake Township
  • Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
  • Maintained efficient operations with data entry, document management, and email correspondence.
  • Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
  • Completed complex court forms accurately, minimizing errors and potential delays in processing.
  • Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
  • Ensured compliance with established procedures by staying current on changes in laws, regulations, and policies affecting the clerk''s office operations.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Zoning Administration

Milton Township Assessor's Office
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proficient in functioning solo as well as part of a team.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.
  • Exhibited excellent organizational and time management abilities while handling various projects.

Recording Secretary

Torch Lake Township
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Education

Northwestern Michigan College

Skills

  • Document management
  • Data entry
  • Regulatory compliance
  • Customer service
  • Organizational skills
  • Adaptability
  • Friendly, positive attitude
  • Problem-solving
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Active listening
  • Organization and time management
  • Verbal communication

Accomplishments

Proficient in

* BSA Software

*All Microsoft Programs (Excel, Word, PowerPoint)

QVF Basic (Election Software)

Timeline

Zoning Administration

Torch Lake Township

Deputy Clerk

Torch Lake Township

Zoning Administration

Milton Township Assessor's Office

Recording Secretary

Torch Lake Township

Northwestern Michigan College

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Jacqueline Petersen