Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Jacqueline Pitchford

Springfield,IL

Summary

Dedicated and motivated Administrative Professional with experience in daily operations, human resource management, internal and external communications, policy writing, and evaluating and reporting data for funding requirements. Supervised a staff of 50+, including directors, managers, and program staff.

Overview

30
30
years of professional experience

Work History

Chief Communications Officer

Illinois Assistive Technology Program
03.2023 - Current
  • Create and implement internal and external communication plans to establish consistent and timely messaging.
  • Write content for press releases, website and social media campaigns.
  • Coordinate and direct public relations activities to align with agency goals.
  • Oversee media releases social media platforms.
  • Acted as point of contact for inbound media related calls.
  • Developed and executed comprehensive communications strategies to increase brand awareness and engagement.

Chief Operating Officer

Illinois Assistive Technology Program
06.2021 - Current
  • Oversaw day-to-day operations to keep agency running smoothly while meeting funding goals.
  • Refined organizational structure to consolidate, streamline, and delineate necessary functions.
  • Identified and mitigated operational risks to minimize potential negative impacts on organization.
  • Established Wellness policies to promote company culture.
  • Managed financial, operational and human resources.
  • Conducted Human Resource Management and activities.
  • Identified and pursued business development opportunities to grow organization and increase revenue

Special Education Paraprofessional

Springfield Public School District
02.2018 - 06.2021
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Interacted physically and verbally with students throughout each day.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Oversaw class of students in absence of instructor.
  • Supported teacher in development of individual learning strategies.
  • Provided individualized reading, writing and math instruction to support student development.

Education

Associate of Arts - Business Administration

Lincoln Land Community College
Springfield, IL

Skills

  • Public Relations
  • Event Coordination
  • Business Operations
  • Project Oversight
  • Leadership and People Development
  • Manage Programs
  • Operational Analysis
  • Social Media Platforms
  • Producing Communications
  • Policy Writing
  • Supervising Staff

Timeline

Chief Communications Officer

Illinois Assistive Technology Program
03.2023 - Current

Chief Operating Officer

Illinois Assistive Technology Program
06.2021 - Current

Special Education Paraprofessional

Springfield Public School District
02.2018 - 06.2021

Associate of Arts - Business Administration

Lincoln Land Community College

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Jacqueline Pitchford