Jacqueline Pogyo
Criminal Justice Recent Grad
Elmsford,NY
Overview
9
9
years of professional experience
Work History
Gym Assistant
Company
03.2024 - Current
- Supported group fitness instructors by setting up necessary equipment before class starts and breaking down afterwards, allowing them to focus on teaching classes effectively.
- Facilitated a welcoming atmosphere for new members, offering personalized tours of the facility and answering questions about available services.
- Established rapport with regular clients through consistent engagement during their workouts which fostered a sense of community within the gym.
- Improved gym member satisfaction by providing assistance with exercise equipment and demonstrating proper techniques.
Babysitter
Person
11.2022 - 06.2024
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Babysitter
Person
01.2022 - 06.2022
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Customer Service Cashier
Company
09.2015 - 06.2018
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Education
Bachelor of Science - Criminal Justice
Mercy College
Dobbs Ferry, NY05.2024
Skills
Teamwork and Collaboration
Customer Service
Microsoft Excel
Microsoft Word
Multitasking
Time management abilities
Spanish speaker
Timeline
Gym Assistant
Company
03.2024 - Current
Babysitter
Person
11.2022 - 06.2024
Babysitter
Person
01.2022 - 06.2022
Customer Service Cashier
Company
09.2015 - 06.2018
Bachelor of Science - Criminal Justice
Mercy College