Jacqueline Polanco-Ramirez MBA/MSM
Weymouth,MA
Summary
With twenty years of leadership experience in business management, strategy, and operations, I'm dedicated to driving organizational success through efficiency and strategic decision-making. I'm passionate about proposing innovative business and marketing solutions, negotiating with clients, and launching new products and services. As a founder of multiple ventures, I bring firsthand experience and an entrepreneurial mindset to the business world.
To leverage my degrees and diverse skill set to pursue leadership roles in business management, strategy, or operations. I aim to drive organizational growth, optimize efficiency, and contribute to strategic decision-making while continuously expanding my knowledge and expertise in the field of business and marketing.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Landscape Business Manager
JP Landscape
01.2020 - Current
- Formulated solutions tailored to clients' desires, resulting in a 100% client satisfaction rate
- Crafted visually appealing and practical outdoor spaces, leading to a 30% increase in client referrals
- Prioritized environmental sustainability and biodiversity in all projects
- Collaborated with clients on crucial elements to attain objectives, boosting project efficiency by 20%.
Tutor
JP Tutoring
09.2017 - Current
- Provided customized academic support, resulting in an 80% improvement in student grades
- Advised students to assess their strengths and weaknesses through personalized assessment
- Developed personalized lesson plans and materials, leading to a 30% boost in student comprehension
- Guided and aided with assignments, projects, and exam preparation, achieving a 98% completion rate
- Advised students to achieve academic success, with an 80% attainment rate of academic goals
- Fostered confidence and nurtured vital skills for continuous learning throughout their lives.
Tutor
JP Tutoring
09.2017 - Current
- Provided customized academic support, resulting in an 80% improvement in student grades
- Offered tailored educational support to students in particular subjects or fields of study
- Advised students to assess their strengths and weaknesses through personalized assessment
- Developed personalized lesson plans and materials, leading to a 30% boost in student comprehension
- Guided and aided with assignments, projects, and exam preparation, achieving a 98% completion rate
- Advised students to achieve academic success, with an 80% attainment rate of academic goals
- Fostering confidence and nurturing vital skills for continuous learning throughout their lives.
Founder and Chief Business Strategist
JPR Consultant
03.2015 - Current
- Provided recommendations to enhance business performance for client organizations, resulting in a 25% increase in annual revenue
- Identified issues, conflicts, and obstacles to improve service quality by 30%
- Determined effective marketing tools and educated clients on their use, boosting client engagement by 40%
- Analyzed business problems and capitalized on opportunities leading to 20% growth
- Built, iterated, and evaluated business plans to increase profitability and productivity based on client goals.
Business Developer/Budget Analyst
Church Builders Group LLC
01.2015 - 12.2023
- Oversaw business operations and marketing strategies, yielding a 15% boost in customer acquisition
- Created marketing content with a 20% engagement rate on social media
- Designed content for increased brand visibility by 30%
- Managed payroll with 98% accuracy in financial reporting
- Achieved 95% contract renewal rate and team satisfaction
- Improved operational efficiency by 25% through critical thinking and problem-solving.
Training Instructor
Boston Red Cross
01.2009 - 10.2023
- Certified over 100 individuals annually in First Aid/AED
- Collaborated with 50 participants yearly in basic life support and emergency medical response
- Coached training to at least 30 professional rescuers and individuals annually.
Coordinator
Suffolk University
04.2019 - 05.2023
- Managed planning and scheduling activities for over 30 projects annually
- Served as central contact for 10 team members
- Audited administrative issues monthly, ensuring smooth operations
- Maintained records of progress for 30 ongoing initiatives
- Crafted events annually for high school students and Suffolk students
- Created opportunities yearly for engagement in business-related events and educational programs.
Coordinator
Suffolk University
04.2019 - 01.2023
- Managed planning and scheduling activities for over 30 projects annually
- Served as central contact for 10 team members
- Audited administrative issues monthly, ensuring smooth operations
- Maintained records of progress for 30 ongoing initiatives
- Crafted events annually for high school students and Suffolk students
- Created opportunities yearly for engagement in business-related events and educational programs.
Founder and Beauty Specialist
Virtues Beauty
05.2015 - 09.2020
- Advised clients on various skincare product needs, ensuring a 90% satisfaction rate
- Displayed makeup techniques during tutorials for over 10 clients a week
- Guided clients through the transformational process of beauty, achieving a 95% positive feedback rating
- Informed clients on how different seasons affect the skin, resulting in a 30% increase in product retention and sales.
Beauty Specialist
Virtues Beauty
05.2015 - 01.2020
- Advised clients on various skincare product needs, ensuring a 90% satisfaction rate
- Displayed makeup techniques during tutorials for over 10 clients a week
- Guided clients through the transformational process of beauty, achieving a 95% positive feedback rating
- Informed clients on how different seasons affect the skin, resulting in a 30% increase in product retention and sales.
Therapeutic Mentoring
Dare Family Services
03.2003 - 11.2019
- Offered structure and support to effectively address daily living and social needs
- Coached, supported, and trained more than 25 youth in age-appropriate skills annually
- Founded solutions to conflicts and problem-solving for about 10 youth every 3 months, pursuing a behavioral treatment plan.
Clerk
Quincy College Library
09.2014 - 01.2017
- Assisted students monthly within assignment preparation
- Provided instructions to students weekly on utilizing programs and tools for research purposes
- Established a structured approach to one-on-one communication concerning Quincy College's informative programs and literature
- Offered guidance on document preparation and educational criteria to students.
Manager
Mesoamerica Restaurant
10.2014 - 10.2015
- In charge of defining objectives and implementing strategies to improve goal alignment by 30%
- Developed an annual business plan, forecasted ideas to anticipate future trends, and explored new business prospects, expanding opportunities by 15%
- Consolidated income statements, social media, market dynamics, and research, boosting performance by 40%
- Oversaw all aspects of the business, including directing and promoting marketing ideas, generating content and story ideas, managing financial aspects such as payroll and contracts, and utilizing leadership skills, critical thinking, and problem-solving abilities.
Data Entry and Management
Church Builders Group
08.2010 - 03.2012
- Ensured data integrity and reliability for organizational decision-making and record-keeping
- Retrieved and extracted data for reports and analysis purposes
- Updated and edited data to incorporate changes, reducing error rate by 80%
- Collaborated with team members or supervisors to address data-related issues or discrepancies
- Collaborated with team and supervisors to resolve data issues, achieving 100% resolution within timelines.
Data Entry and Management
Church Builders Group
08.2010 - 03.2012
- Ensured data integrity and reliability for organizational decision-making and record-keeping
- Retrieved and extracted data for reports and analysis purposes
- Updated and edited data to incorporate changes
- Collaborated with team members or supervisors to address data-related issues or discrepancies.
Overseer/Budget Analyst
Harvest Ministries
04.2004 - 06.2010
- Managed 50 contracts and agreements for non-profit organizations, improving efficiency by 30%
- Facilitated document translation of 100 documents yearly, increasing accessibility by 25%
- Brainstormed strategies and managed 20 social media interactions a week
- Assessed expenses, overestimating costs, and analyzing variable expenses, reducing errors by 15%
- Consolidated and evaluated revenue and monitored budget expenditure, achieving a 20% improvement in financial management.
Budget Analyst
American Consumer Credit Counseling
01.1998 - 02.2004
- Developed yearly budgets for clients and engaged in negotiations with creditors regarding interest rates and potential contracts
- Collaborated with Spanish-speaking clients, translating documents, and offering educational support and guidance for financial decision-making.
Education
Master in Global Business Administration and Master Science in Marketing -
Suffolk University
Bachelor’s Degree, Global Business, Marketing and a minor in Business Law -
Suffolk University
Associate Degree, Business and English (Liberal Arts) -
Quincy College
Skills
- Excellent Customer Service
- Intercultural Communication
- Strategic Planning
- Advocate
- Mediator
- Creativity
- Leadership
- Counselor
Certification
- American Red Cross, Boston, MA, 2009-2023
- American Red Cross Training Instructor, Boston, MA, 2009-2023
- Therapeutic Mentoring: Infant/Child/Youth Counselor, Dare Family Services, Somerville, MA, 2003-2019
Languages
Spanish
Native or Bilingual
TECHNICAL SKILLS
• Computer: Microsoft Word, Outlook, Notes, MS Excel, and PowerPoint, Data Analysis, Data Visualization.
• Language: Fluent in English and Spanish
• Programs : HubSpot CRM, Zendesk, Pipedrive, Workday.
Timeline
Landscape Business Manager
JP Landscape
01.2020 - Current
Coordinator
Suffolk University
04.2019 - 05.2023
Coordinator
Suffolk University
04.2019 - 01.2023
Tutor
JP Tutoring
09.2017 - Current
Tutor
JP Tutoring
09.2017 - Current
Founder and Beauty Specialist
Virtues Beauty
05.2015 - 09.2020
Beauty Specialist
Virtues Beauty
05.2015 - 01.2020
Founder and Chief Business Strategist
JPR Consultant
03.2015 - Current
Business Developer/Budget Analyst
Church Builders Group LLC
01.2015 - 12.2023
Manager
Mesoamerica Restaurant
10.2014 - 10.2015
Clerk
Quincy College Library
09.2014 - 01.2017
Data Entry and Management
Church Builders Group
08.2010 - 03.2012
Data Entry and Management
Church Builders Group
08.2010 - 03.2012
Training Instructor
Boston Red Cross
01.2009 - 10.2023
Overseer/Budget Analyst
Harvest Ministries
04.2004 - 06.2010
Therapeutic Mentoring
Dare Family Services
03.2003 - 11.2019
Budget Analyst
American Consumer Credit Counseling
01.1998 - 02.2004
Master in Global Business Administration and Master Science in Marketing -
Suffolk University
Bachelor’s Degree, Global Business, Marketing and a minor in Business Law -
Suffolk University
Associate Degree, Business and English (Liberal Arts) -
Quincy College
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