Summary
Overview
Work History
Education
Skills
EXPERIENCE HISTORY
VOLUNTEER EXPERIENCE
Certification
References
Timeline
Generic

Jacqueline Ponce

Fontana,CA

Summary

Hardworking and passionate candidate with strong organizational skills eager to secure entry-level Community Health Worker/Promotore I/II- Mid County position. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Riverside County Department of Social Services Intern

Riverside County (Crisis Response Intervention Services)
01.2024 - 06.2024
  • Contacted clients face-to-face, by phone, and by email for housing situations
  • Created interview notes, risk assessments, and service plans for the at-risk homeless population
  • Assisted clients to apply for the Housing Authority Section 8 program
  • Negotiated housing vendor contracts for clients (apartments, room and boards, sober living, studios)
  • Provided community resources (warm and cool centers, food banks, and farmer’s markets) to homeless clients

Education Continuation

01.2021 - 05.2024
Attended San Bernardino Valley College to pursue an Associates degree in Pharmacy Technology.

Arrowhead Regional Medical Center

Pharmacy Student
02.2024 - 04.2024
  • Worked 120+ hours under Certified Pharmacy Technicians and Pharmacists in an inpatient pharmacy
  • Managing inventory, compounding, automating devices for dispensing machines
  • Preparing, labelling, and packaging medications of different types for inpatients
  • Delivered medications to different units/floors using the pyxis medication software

User Testing

Client Contributor
01.2023 - 01.2024
  • Screened, analyzed, tested, and reviewed software, applications, and websites for clients
  • Conducted and answered online social and economic questionnaires
  • Attended virtual meetings with potential clients testing software for websites

Education Continuation

01.2017 - 12.2020
Attended Los Angeles Valley College in order to pursue an Associates degree in General Studies: Natural Science.

Kaiser Permanente

Hospital Student Intern
05.2018 - 08.2018
  • Completed office tasks while assisting the hospital staff
  • Assisted in restocking patient rooms and carts
  • Delivered specimens to the laboratory
  • Transferred to other floors to assist with other units
  • Attended an educational program and watched presenters from different fields

Education

Bachelor of Science - Health Science Public Health

California State University, San Bernardino (CSUSB)
05.2024

Associate of Science - Pharmacy Technology

San Bernardino Valley College (SBVC)
05.2024

Associate of Arts - General Studies Natural Sciences

Los Angeles Valley College (LAVC)
12.2020

Skills

  • California State Driver’s License C Class
  • Knowledge of LEAPS county software, Edge, Chrome
  • Microsoft 365 (OneNote, SharePoint, Microsoft Teams, Publisher, Outlook, Excel, and Word)
  • Typing 60 wpm with accuracy
  • Problem-solving aptitude
  • Attention to Detail
  • Organizational Skills
  • Written Communication
  • Team building
  • Adaptability
  • Time management abilities
  • Task Prioritization

EXPERIENCE HISTORY

3 years in client/customer service in hospitals, facilities, and websites.

2+ years of clerical work in the office.

VOLUNTEER EXPERIENCE

Valley Presbyterian Hospital, Student Volunteer, 06/2017, 06/2018, Van Nuys, CA.

Discharged patients in wheelchairs from floor units., Assisted in giving patients food and drinks., Performed daily tasks, organizing, and phone calls.

Certification

[Adult Services Division Crisis Response Intervention Services (CRIS) Unit] , [Riverside County Department of Public Social Services] - [May 2024]

[Educational Opportunity Program], [California State University San Bernardino] – [May 2024]

[K.P. L.A.U.N.C.H. High School Summer Youth Employment Program], [Kaiser Permanente] - [2018]



References

Available upon request.

Timeline

Arrowhead Regional Medical Center

Pharmacy Student
02.2024 - 04.2024

Riverside County Department of Social Services Intern

Riverside County (Crisis Response Intervention Services)
01.2024 - 06.2024

User Testing

Client Contributor
01.2023 - 01.2024

Education Continuation

01.2021 - 05.2024

Kaiser Permanente

Hospital Student Intern
05.2018 - 08.2018

Education Continuation

01.2017 - 12.2020

Bachelor of Science - Health Science Public Health

California State University, San Bernardino (CSUSB)

Associate of Science - Pharmacy Technology

San Bernardino Valley College (SBVC)

Associate of Arts - General Studies Natural Sciences

Los Angeles Valley College (LAVC)

[Adult Services Division Crisis Response Intervention Services (CRIS) Unit] , [Riverside County Department of Public Social Services] - [May 2024]

[Educational Opportunity Program], [California State University San Bernardino] – [May 2024]

[K.P. L.A.U.N.C.H. High School Summer Youth Employment Program], [Kaiser Permanente] - [2018]



Jacqueline Ponce