Jacqueline Ponce
Fontana,CA
Summary
Hardworking and passionate candidate with strong organizational skills eager to secure entry-level Community Health Worker/Promotore I/II- Mid County position. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Riverside County Department of Social Services Intern
Riverside County (Crisis Response Intervention Services)
2024.01 - 2024.06
- Contacted clients face-to-face, by phone, and by email for housing situations
- Created interview notes, risk assessments, and service plans for the at-risk homeless population
- Assisted clients to apply for the Housing Authority Section 8 program
- Negotiated housing vendor contracts for clients (apartments, room and boards, sober living, studios)
- Provided community resources (warm and cool centers, food banks, and farmer’s markets) to homeless clients
Education Continuation
2021.01 - 2024.05
Attended San Bernardino Valley College to pursue an Associates degree in Pharmacy Technology.
Arrowhead Regional Medical Center
Pharmacy Student
2024.02 - 2024.04
- Worked 120+ hours under Certified Pharmacy Technicians and Pharmacists in an inpatient pharmacy
- Managing inventory, compounding, automating devices for dispensing machines
- Preparing, labelling, and packaging medications of different types for inpatients
- Delivered medications to different units/floors using the pyxis medication software
User Testing
Client Contributor
2023.01 - 2024.01
- Screened, analyzed, tested, and reviewed software, applications, and websites for clients
- Conducted and answered online social and economic questionnaires
- Attended virtual meetings with potential clients testing software for websites
Education Continuation
2017.01 - 2020.12
Attended Los Angeles Valley College in order to pursue an Associates degree in General Studies: Natural Science.
Kaiser Permanente
Hospital Student Intern
2018.05 - 2018.08
- Completed office tasks while assisting the hospital staff
- Assisted in restocking patient rooms and carts
- Delivered specimens to the laboratory
- Transferred to other floors to assist with other units
- Attended an educational program and watched presenters from different fields
Education
Bachelor of Science - Health Science Public Health
California State University, San Bernardino (CSUSB)
05.2024
Associate of Science - Pharmacy Technology
San Bernardino Valley College (SBVC)
05.2024
Associate of Arts - General Studies Natural Sciences
Los Angeles Valley College (LAVC)
12.2020
Skills
- California State Driver’s License C Class
- Knowledge of LEAPS county software, Edge, Chrome
- Microsoft 365 (OneNote, SharePoint, Microsoft Teams, Publisher, Outlook, Excel, and Word).
- Typing 60 + wpm with accuracy.
- Problem-solving aptitude
- Attention to Detail
- Organizational Skills
- Written Communication
- Team building
- Adaptability
- Time management abilities
- Task Prioritization
EXPERIENCE HISTORY
3 years in client/customer service in hospitals, facilities, and websites.
2+ years of clerical work in the office.
VOLUNTEER EXPERIENCE
Valley Presbyterian Hospital, Student Volunteer, 06/2017, 06/2018, Van Nuys, CA.
Discharged patients in wheelchairs from floor units., Assisted in giving patients food and drinks., Performed daily tasks, organizing, and phone calls.
Certification
[Adult Services Division Crisis Response Intervention Services (CRIS) Unit] , [Riverside County Department of Public Social Services] - [May 2024]
[Educational Opportunity Program], [California State University San Bernardino] – [May 2024]
[K.P. L.A.U.N.C.H. High School Summer Youth Employment Program], [Kaiser Permanente] - [2018]
References
Available upon request.
Timeline
Arrowhead Regional Medical Center
Pharmacy Student
2024.02 - 2024.04
Riverside County Department of Social Services Intern
Riverside County (Crisis Response Intervention Services)
2024.01 - 2024.06
User Testing
Client Contributor
2023.01 - 2024.01
Education Continuation
2021.01 - 2024.05
Kaiser Permanente
Hospital Student Intern
2018.05 - 2018.08
Education Continuation
2017.01 - 2020.12
Bachelor of Science - Health Science Public Health
California State University, San Bernardino (CSUSB)
Associate of Science - Pharmacy Technology
San Bernardino Valley College (SBVC)
Associate of Arts - General Studies Natural Sciences
Los Angeles Valley College (LAVC)
[Adult Services Division Crisis Response Intervention Services (CRIS) Unit] , [Riverside County Department of Public Social Services] - [May 2024]
[Educational Opportunity Program], [California State University San Bernardino] – [May 2024]
[K.P. L.A.U.N.C.H. High School Summer Youth Employment Program], [Kaiser Permanente] - [2018]
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