Jacqueline Ramirez
Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Consultant
Jacqueline Alvarez Artistic Consulting
05.2015 - 01.2024
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
Account Manager
RELISH CATERING & HOSPITALITY
03.2019 - 03.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Negotiated contract terms with clients, securing repeat business.
- Worked with executive chef and general manager to produce of a kind events.
Manager Event Production
Madison Square Garden
08.1997 - 05.2015
- Accomplished multiple tasks with in-house departments, ie: all union trades, finance, bookings and sponsorship.
- Oversaw venue selection process, identifying optimal locations that aligned with client objectives and budget requirements.
- Developed and maintained budgets for multiple events, ensuring financial goals were met or exceeded.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication
- Negotiated contracts with vendors, securing high-quality services at competitive prices.
- Assured timely delivery of all necessary equipment, materials, and supplies by coordinating closely with vendors before each event.
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
Timeline
Account Manager
RELISH CATERING & HOSPITALITY
03.2019 - 03.2020
Consultant
Jacqueline Alvarez Artistic Consulting
05.2015 - 01.2024
Manager Event Production
Madison Square Garden
08.1997 - 05.2015